About this role
- Perform credit management and debt collection actions
- Carry out debt recovery actions on corporate customers via telephone and demand letters
- Execute routine dunning actions for non-payment accounts on consumer segments
- Liaise with different internal parties in resolving disputes and outstanding accounts
- Handle and follow up unidentified payments and invalid cheque
- Monitor customer payment’s behaviour, perform credit assessment and prepare credit risk analysis/MIS reports to management
- Handle other credit control issues and ad hoc assignments
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