Marketing Representative Package Sales

What You Will Be Doing:

• Provides information and incentives for guests to come back to a HGV property.
• Pro-actively pursues eligible guests on-site to preview HGV through direct purchase of a mini-vacation package.
• Ensures guests meet minimum eligibility for package offers by specific location.
• Completes required paperwork and data-entry accurately and completely for each package sale.
• Provides location-related guest service to resort guests and visitors, including directing guests to responsible resort services for specific resort information.
• Distributes only HGV authorized and unaltered information, collateral and materials. Maintains location-operating standards.
• Notifies manager of any shortages in collateral in a timely manner.
• Reviews production reports and notifies manager of any challenges.
• Assists management with training of new hires on location.
• Arrives and leaves location at scheduled times and follows appropriate timekeeping and PTO guidelines.
• Self-motivated and possesses necessary sales skills to meet monthly package sales target.
• Follows gifting procedures to ensure costs are met monthly.
• Contacts management with any guest issues.
• Exceptional verbal communication skills.
• Commitment to provide world-class customer service.
• Confident in building value and setting/achieving sales goals.
• Strong problem-solving and organizational skills.
• Ability to work flexible schedule that includes evenings, weekend, and holidays.
• Basic computer and iPad knowledge (Word, Outlook, Internet Explorer etc.)
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.