Front Office Manager

Waikoloa · On-site$60k – $70k

About this role

As a Front Office Manager, you will manage, direct and coordinate all efforts of the Front Desk, Reservations, Night Audit, Telephone Operations, Bell and Club Services functions to ensure outstanding owner and guest services. Accountable for the effortless and seamless movement of guests in and out of the resort providing exceptional levels of guest service through the guests stay. Act as Manager on Duty on occasion and respond to emergency calls. Commitment and dedication to our Service culture is an expected behavior to be displayed towards our guests and team members at all times.

Here's why you'll love it here..

We offer an excellent benefits package to our full-time Team Members that include:

  • Salary range: $60,000 - $70,000/per year
  • Daily Pay!
  • Medical, Dental, and Vision insurance from Day One
  • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities
  • and more!

 

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

The primary shift assignment will be evening shifts. Must be flexible to work mornings, days, weekends, and holidays, with schedules adjusted based on business needs.

Company at a glance

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded1992
Team Size10,001+ employees
WorkspaceOn-site
IndustryHospitality
Location
Waikoloa Village, Hawaii, United States

Top Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k plan
  • Life insurance
  • Company stock purchase program
  • Paid time off
  • Paid sick days
  • Team member travel program
  • Daily pay

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