Service Manager
About this role
Description
At Boomerang Marine and Sports our goal is to be the premier destination for outdoor fun! Our family-owned company is in the 3rd generation of ownership and has been in business since 1951. We are currently looking for a Service Manager for our Melrose, MN location.
As a Service Manager you will use your customer service skills to assist customers and employees to provide the best customer experience while working through any Marine and Powersports service needs. Your innate ability to carefully listen to the customer to identify their needs will help you be able to direct them to the right solution to properly repair and maintain their boat, ATV, or UTV. Your ability to lead and manage people will allow you to meet monthly goals and objectives and ensure the service department is profitable and efficient.
We’re looking for a Service Manager who…
- Has an understanding of department profitability
- Excels at customer relations
- Has the ability to manage a team
- Is reliable, professional, respectful, and courteous at all times
- Is computer proficient
- Is highly organized and able to multi-task
- Excels in a fast-paced, sometimes stressful environment
- Strictly adheres to Boomerang Marine and Sports’ company policies
Boomerang Marine and Sports, with stores in Melrose and Alexandria, MN, is a 3rd generation family-owned dealership that sells, services, and outfits boats, ATVs and UTVs. Our employees help our customers find the right solution for their family fun outdoor recreation needs. Our employees provide consultative selling, appropriate financing options, a variety of parts and accessories, and quality service to their boat, ATV, and UTV. We're a one-stop shop for all our customers' needs.
If you want to work for an award-winning Marine/Powersports dealership and you have the skills and experience we're looking for, then apply today!
Company at a glance
in 1951, we provided superior service to thousands of customers and have succeeded in assisting them in fulfilling their dreams. Our experience and commitment to excellence have earned us a reputation as an RV industry leader.
Hilltop Camper and RV is a third-generation family-owned and -operated sales, service, rental, and parts business. For over 65 years, we've made customer satisfaction our number one priority, understanding our customers' aspirations and always evolving to match customer needs, technology, and marketplace demands.
That's why generation after generation finds their way to Hilltop. Our customers search for quality and service, and they value a family business with the passion to help them pursue their dream to roam, explore and enjoy quality time with the people they love. Hilltop shares those values.
And it all began back in 1951, when Roy Pearo opened the first location, in Hilltop Minnesota. Informed by the product expertise and customer understanding required to fulfill the era's post-war itch for recreation and American travel, the business flourished, and by the mid-1960s, his sons, Jerry and Dick, joined Roy. As Dick's family grew, his four sons, Dave, Mike, James, and Jeffrey, became involved in the business and, when Jerry retired in 2012, they stepped in to help Dick manage the business.
Today, as a testament to the Pearos' continued customer focus and forward-thinking, Hilltop has grown to 4 locations: Fridley, Brainerd, Rochester, and Alexandria with additional family members joining its many loyal employees - all dedicated to further raising the bar of quality and service.
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