Retail Parts Associate
About this role
Description
At Hilltop Camper & RV, our goal is to be the premier destination for outdoor fun! Our family-owned company is in its third generation of ownership and has been serving customers since 1951. We are currently looking for a full-time Retail Parts Associates for our Alexandria, MN location.
Whether helping customers find the right RV part or accessory, managing storage customer accounts, or keeping the store organized and stocked, you'll play an important role in delivering a great customer experience.
We’re looking for a Parts Associate who…
- Enjoys working with customers in a retail environment
- Has a positive attitude and strong communication skills
- Can help customers find the right parts and accessories for their RV or camper
- Has the ability to upsell or recommend accessories and related products
- Is comfortable handling customer account and billing responsibilities
- Is organized and detail-oriented
- Can lift up to 50 lbs.
- Is available to work Tuesday through Friday, 9:00 am – 6:00 pm, and Saturday 9:00 am – 3:00 pm
What You’ll Do:
- Assist customers in person, over the phone, and through email
- Help customers locate parts and accessories for their campers and RVs
- Receive, stock, organize, and merchandise inventory
- Pull parts for technicians and customer orders
- Answer customer questions and recommend related accessories or products
- Assist with the administration of our RV storage program, including customer communication, account maintenance, billing, and related recordkeeping
- Help maintain a clean, organized parts showroom and warehouse
- Work closely with coworkers to keep the department running efficiently
Experience:
- Previous parts, retail, automotive, RV, or customer service experience is helpful, but not required
- We are willing to train the right person with a strong work ethic and willingness to learn!
Hilltop Camper & RV, with stores in Fridley, Oronoco, Brainerd, and Alexandria, MN, is a 3rd generation family-owned camper & RV dealership that employs approximately 130 employees and sells, services, and outfits campers and RVs. Our employees help our customers find the right solution for their family fun camping needs. Our employees provide consultative selling, appropriate financing options, a variety of parts and accessories, and quality service to their campers. We're a one-stop shop for all our customers' needs.
If you want to work for an RV/Camper dealership that is continually recognized in the US and Canada as one of the TOP 50 DEALERS and you have the skills and experience we're looking for, then apply today!
Company at a glance
in 1951, we provided superior service to thousands of customers and have succeeded in assisting them in fulfilling their dreams. Our experience and commitment to excellence have earned us a reputation as an RV industry leader.
Hilltop Camper and RV is a third-generation family-owned and -operated sales, service, rental, and parts business. For over 65 years, we've made customer satisfaction our number one priority, understanding our customers' aspirations and always evolving to match customer needs, technology, and marketplace demands.
That's why generation after generation finds their way to Hilltop. Our customers search for quality and service, and they value a family business with the passion to help them pursue their dream to roam, explore and enjoy quality time with the people they love. Hilltop shares those values.
And it all began back in 1951, when Roy Pearo opened the first location, in Hilltop Minnesota. Informed by the product expertise and customer understanding required to fulfill the era's post-war itch for recreation and American travel, the business flourished, and by the mid-1960s, his sons, Jerry and Dick, joined Roy. As Dick's family grew, his four sons, Dave, Mike, James, and Jeffrey, became involved in the business and, when Jerry retired in 2012, they stepped in to help Dick manage the business.
Today, as a testament to the Pearos' continued customer focus and forward-thinking, Hilltop has grown to 4 locations: Fridley, Brainerd, Rochester, and Alexandria with additional family members joining its many loyal employees - all dedicated to further raising the bar of quality and service.
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