Keyholder, Rock Center
About this role
Hill House is seeking an Keyholder to help lead the retail team of our store. This role will coach and develop a team of associates to provide a best-in-class shopping experience for our customers. The Keyholder will also be responsible for supporting the store’s daily operations including inventory management and reporting. This is a full-time position with a retail schedule (including weekends.)
RESPONSIBILITIES
- Ensure the team is providing best-in-class customer service to every person, every time
- Work in a fast-paced environment with fastidious attention to detail
- Develop, execute, and continuously improve back of house operations to make sure the store exceeds customer expectations
- Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs
- Support Store Manager with daily staffing plans, inventory management, and visual displays. Ensure that the store execution continually meets brand standards
ABOUT YOU
- Retail management experience or service industry management background
- Passion for people development and customer experiences
- Self-motivated with exceptional communication and motivational attitude
- High degree of flexibility and initiative
- Embraces a culture of learning and advocacy
- $22/hr
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information, please review the E-Verify Participation and Right to Work notices provided with the application materials.
Company at a glance
Hill House Home is a digital-first lifestyle brand that brings beauty and joy to everyday rituals. Since launching with bedding in 2016, Hill House Home has extended its collections to offer bath, baby, accessories and apparel, including their widely beloved Nap DressTM. With its design-centric approach, Hill House Home offers impeccable quality, and timeless, feminine styles through quality products designed to enhance and celebrate life. Their specific aesthetic point-of-view and customer-led approach bring a fresh, accessible perspective to these time honored categories.
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