Technical Support Intern

Key Information

Job Description

Your mission

• Familiarize with Alarm, Access control & Video intercom, SaaS product, and assist in completing new product testing tasks.
• Assist technical engineers in project testing, setup, and demonstration, and write test reports.
• Assist customers in resolving technical issues with products, including hardware and software installation, debugging, and troubleshooting.
• Assist in writing and organizing internal materials (translation, technical documents, solution specifications, etc.).

Your profile

Requirement

• WO/HBO Bachelor’s or Master’s student. No limitation on majors, but engineer related background has priority.
• Fluent in English and Chinese, especially writing and speaking.
• Full time intern is preferred.

What do we offer

• Bright and spacious offices in Hoofddorp (shuttle bus from Hoofddorp train station to the office provided).
• International working environment.
• A fast-growing and dynamic team.
• Internship allowance and travel allowance.
• Potential for future career opportunities within the organization.

About us

Hikvision is the world's largest supplier of security solutions. Hikvision is committed to serving various industries through its cutting-edge technologies of machine perception, artificial intelligence, and big data, leading the future of AIoT:

• Through comprehensive machine perception technologies, we aim to help people better connect with the world around them;
• With a wealth of intelligent products, we strive to identify diverse demands by delivering intelligence at your fingertips;
• Through innovative AIoT applications, we are dedicated to empowering every individual to enjoy a better future by building an intelligent world that is more convenient, efficient and secure.