Maintenance Supervisor
About this role
$1,000 signing bonus: $500 paid after 60 days and $500 paid after 90 days of continuous, satisfactory employment.
Company Overview:
Highlands Vista Group (“HVG”) was formed in 2018 with a long‐term investment strategy in multifamily real estate. HVG cultivates a best-in-class environment where residents, employees, and investors can all grow over the long-term through a strategy of acquiring and managing apartment communities in underserved US markets. Demonstrating strong growth since its founding, HVG is headquartered in Denver, Colorado and currently owns and manages 50+ properties throughout the US Southeast and Midwest. We follow a common PATH of being Passionate, Authentic, Trustworthy, & Hardworking.
Job Summary:
The Maintenance Supervisor is responsible for overseeing the maintenance operations of the property, ensuring all systems and facilities are in excellent condition while maintaining high customer service standards. This role involves supervising at least one Maintenance Technician, coordinating with vendors and contractors, and managing the property’s maintenance needs within budgetary guidelines. The Maintenance Supervisor plays a key role in ensuring the safety, cleanliness, and overall quality of the community.
Key Responsibilities:
• Supervise at least one Maintenance Technician, delegating tasks and providing training.
• Complete and oversee service requests, ensuring safety standards are met.
• Manage the "make-ready" process for vacant units, including inspections and vendor coordination.
• On-call rotation as scheduled by the property team to meet coverage needs.
• Maintain cleanliness and appearance of grounds, amenities, and common areas.
• Inspect contractor and vendor work to ensure quality standards.
• Order supplies and create purchase orders.
• Track and maintain inventory of parts and supplies within budget.
• Respond promptly to resident inquiries and maintenance requests.
• Support cost-saving initiatives by repairing rather than replacing items when possible.
• Conduct routine property inspections and preventative maintenance.
• Assist with snow removal and seasonal upkeep.
• Provide updates on maintenance activities and budget adherence.
• Ensure compliance with safety protocols and company policies.
• Perform all other duties as needed.
Desired Skills, Experience, and Qualifications:
• 3+ years of residential maintenance experience.
• Proven experience in supervising maintenance teams and managing industrial maintenance operations.
• Strong mechanical and electrical knowledge, including familiarity with high and low voltage systems.
• Proficient in using CMMS for maintenance management and scheduling.
• Experience with HVAC systems and programmable logic controllers.
• HVAC or EPA Universal certificate preferred.
• Excellent leadership and project management skills, with the ability to read and interpret schematics.
Maintenance Career Path:
Level 1: Maintenance Tech I
Level 2: Maintenance Tech II
Level 3: Maintenance Tech III
Level 4: Senior Maintenance Tech
Level 5: Maintenance Supervisor
Level 6: Senior Maintenance Supervisor
Level 7: Regional Maintenance Supervisor
Level 8: Senior Regional Maintenance Supervisor
Level 9: Director- Maintenance
Company at a glance
At Highlands Vista Group, we seek to create a best-in-class environment where residents, employees, and investors grow together over the long-term. To accomplish this, we strive to serve our investors and our residents, all while understanding property selection and management on every level.
We seek Investors who appreciate alignment of interests with us, and we specifically accept HVG co-investment, look for shared cashflow rather than a heavy fee structure, and a long-term perspective. We pursue a strategy that is lower risk with in-place cash flows and conservative underwriting. Our targeted Resident is one that seeks a great property that is well-managed and includes amenities, unit finishes, exterior finishes, and neighborhood that create a terrific value proposition at the given price level. HVG’s target property fits within our Target Market and Property Investment criteria. We provide a competitive advantage in the ease of execution on transactions, providing certainty that we will close a deal on-time and on-terms; a principal-to-principal transaction that is discretionary while serving the interests of HVG and our investors.
To stay in alignment with our target markets, we have created the HVG PATH. These come from our four core values which are - being passionate, authentic, trustworthy, and hardworking. We are passionate about what we do. We pride ourselves on being authentic because it speaks to the type of employees we hire, work with, and house - real, genuine individuals. We rely on one another and pride ourselves on follow-up and follow-through. We aim for better which cannot occur without hard work. Our employees are the backbone to the company and the ones who uphold each of these values. By following the HVG PATH, we strive for perfection and will constantly push to improve.
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