General Maintenance Technician I- Holiday Hills Resort

Branson · On-site

About this role

The General Maintenance Technician I performs maintenance service and repairs at our resort ensuring that all facilities and villas are maintained to the highest standards This role includes performing routine inspections, addressing maintenance requests, and executing repairs to enhance the guest experience and maintain safety. Success in this position requires upholding high-quality standards for both interior and exterior spaces through daily inspections, skilled use of basic to intermediate hand tools, and a thorough understanding of dispatching systems. The GMT I will proactively identify, and address repair needs to keep all assets fully functional and visually well-maintained. Additionally, they will respond to guest requests promptly, demonstrating a customer-focused approach. For larger repairs or when additional resources are required, they will collaborate and communicate with leadership to ensure efficient and effective completion.

2:30pm-11:00pm (Weekends & Holidays Required)

Must Have Valid Driver's License

COMPANY BENEFITS:

  • Excellent Company Culture
  • Comprehensive Benefits: Medical, Dental, Vision & Prescription
  • EAP - Employee Assistance Program
  • 401K with Company Match
  • EAP-Employee Assistance Program
  • PTO
  • Heavily Discounted Hospitality Stays & the Company Perks Website
  • Tuition Assistance
  • Growth Opportunities & Stability

ESSENTIAL DUTIES AND TASKS:

  • Performs basic routine maintenance and preventative maintenance on plumbing fixtures, windows, doors, lighting, and other assets within the property. 
    • Basic troubleshooting and repairs
      • Examples: repairing door hinges, furniture assembly, changing air filters and vents, touch-up paint, caulking
    • Minor plumbing and electrical
      • Examples: unclogging drains and toilets, replacing light bulbs
    • Inspections and capturing needed repairs
    • Guest interaction
  • Performs corrective maintenance in response to guest and staff calls.
  • Helps to maintain a clean and safe worksite by removing debris, reporting cleanliness issues to the proper team, and preparing for inclement weather events.
  • Adhere to all company, Brand, Safety, OSHA, and compliance standards and regulations, including the completion of company training and the training of fellow teammates, as assigned by the leader.
  • Maintain accurate records, services, and work performed via mobile and desktop applications. To ensure the accuracy of records.

QUALIFICATIONS:

  • Entry-Level
  • No experience required
  • Basic maintenance knowledge and skills are preferred 

EDUCATION and/or EXPERIENCE:

  • High School Diploma or GED
  • Vocational training is a plus

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Must have a valid driver's license

 

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

 

Company at a glance

Grow with a Team That Creates Unforgettable Vacations -

Join one of our 24 resort teams across the U.S. and Mexico or explore opportunities at our Orlando corporate office or India Competency Center in Bengaluru. Wherever you work, you’ll be part of a team that cares about connection, supports your growth, and celebrates the difference you make every day.

Since 1982, our team has helped create memorable vacation experiences for owners and guests. But our story goes back even further—to 1952, when Kemmons Wilson founded the Holiday Inn® brand. Thirty years later, his vision continued with the opening of Orange Lake Resort in Kissimmee, Florida, now our flagship property.

In 2008, a strategic alliance between IHG® and Orange Lake Resorts led to the creation of the Holiday Inn Club Vacations® brand, marking a new chapter of growth, innovation and opportunity. Today, we’re focused on creating travel experiences that bring families closer together. Every role—from resort operations and sales to corporate and beyond— helps create experiences that feel easy, thoughtful, and centered around families.

And we’re still growing. As our resorts and offerings continue to expand, so do the opportunities to build a career with purpose. Here, you can go further, lead with courage, and help shape what’s next for Holiday Inn Club Vacations.

Founded1982
Team Size5,001-10,000 employees
WorkspaceOn-site
IndustryHospitality
Location
Branson, Missouri, United States
Websitehicv.com
LinkedInLinkedIn

Top Benefits

  • Medical
  • Dental
  • Vision
  • Prescription
  • Employee Assistance Program
  • 401k with Company Match
  • Paid Time Off
  • Discounted Hospitality Stays
  • Tuition Assistance

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