Document Processing Specialist
About this role
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
This position is responsible for the coordination, referring, tracking and monitoring of all eligible mortgage and maintenance accounts through the audit, recordation, cancelation, foreclosure (judicial & non-judicial), and/or deeding functions. Some of the primary responsibilities of this position are preparing legal documents (Warranty Deed, Satisfaction of Mortgage, Deed, Deed-In-Lieu, Notice of Default, Liens etc.) along with, auditing of these legal real estate documents to ensure proper execution and intent; communicate identified deficiencies for corrections, review title searches and make recommendations to cure issues, electronically record and conduct comprehensive search of public records all within the department turnaround standards and with a high level of accuracy. All must be in accordance with state/federal guidelines, SOX & PII compliance as well as business standards.
ESSENTIAL DUTIES:
-
Review deeds, mortgages, and other legal real estate documents for various states to ensure proper execution and are ready for next steps. Review title searches to confirm proper chain of title and as needed, make recommendations to clear title issues. Closely monitor each stage of the process, communicate to management/vendors/attorneys any challenges to timelines and adhere to state and county guidelines. Ensure County and State recording requirements are adhered to.
-
Maintain integrity of data in multiple tracking structures. Successfully navigate all HIVC systems. Confirm reporting is accurate, adjust/amend as needed and communicate to Management. Scans documentation into imaging system.
-
Assist other disciplines within the team to provide support and backup as needed.
-
Performs administrative functions when required such as copying, filing, sorting and scanning.
REQUIREMENTS:
-
Associates Degree
-
Proficiency in Microsoft Office
-
Timeshare and/or Title related experience (2+ years required)
-
Florida Title Agent license desired but not required
-
Ability to organize and analyze data
-
Ability to accurately type 50 wpm
-
Ability to communicate, both orally and in writing.
-
Attention to detail required
-
Flexible to work outside of departmental operating hours.
Company at a glance
Grow with a Team That Creates Unforgettable Vacations -
Join one of our 24 resort teams across the U.S. and Mexico or explore opportunities at our Orlando corporate office or India Competency Center in Bengaluru. Wherever you work, you’ll be part of a team that cares about connection, supports your growth, and celebrates the difference you make every day.
Since 1982, our team has helped create memorable vacation experiences for owners and guests. But our story goes back even further—to 1952, when Kemmons Wilson founded the Holiday Inn® brand. Thirty years later, his vision continued with the opening of Orange Lake Resort in Kissimmee, Florida, now our flagship property.
In 2008, a strategic alliance between IHG® and Orange Lake Resorts led to the creation of the Holiday Inn Club Vacations® brand, marking a new chapter of growth, innovation and opportunity. Today, we’re focused on creating travel experiences that bring families closer together. Every role—from resort operations and sales to corporate and beyond— helps create experiences that feel easy, thoughtful, and centered around families.
And we’re still growing. As our resorts and offerings continue to expand, so do the opportunities to build a career with purpose. Here, you can go further, lead with courage, and help shape what’s next for Holiday Inn Club Vacations.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?