Custodian-Smoky Mountains Resort
About this role
This position is responsible for the interior and exterior cleaning and sanitizing of all common areas that include offices, pool decks, parking lots, breakrooms, storage locations, and restrooms. Additional responsibilities include cleaning the sales center and other sales areas. This position will perform thorough cleaning of all common areas. In addition, tasks will include trash removal, removal of towels from the pool decks, organizing and cleaning of pool chairs, as well as restocking supplies of the restrooms according to the standards and expectations of the resort. Additional responsibilities include reporting lost & found, assisting with directing guests to amenities, and projects of all sorts for maintaining the resort's cleanliness and quality expectations, assisting in stocking all linen closets, and delivering villa inventory.
COMPANY BENEFITS:
- Comprehensive Medical, Dental & Vision Benefits
- Matching 401K
- Growth & Developmental Opportunities
- EAP – Employee Assistance Program
- PTO - Paid Time Off
- Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
- Tuition Reimbursement & Continuing Education Courses
- Outstanding Company Culture
Shift: 2:30pm-11pm weekends and holidays are a must!
ESSENTIAL DUTIES AND TASKS:
- Perform cleaning/sanitizing/stocking of restrooms and breakrooms.
- Perform cleaning; trash/recycling removal of all common areas and office areas. Removal of pool towels from pool areas.
- Perform cleaning of the exterior and interior cleaning of offices and common area.
- Stocking linen closets.
- Delivering villa inventory.
EDUCATION and/or EXPERIENCE:
- High School diploma or GED preferred.
- Experience in Team Cleaning concepts is a plus.
QUALIFICATIONS:
- Minimum six months of experience in a similar role preferred.
- Ability to follow prescribed procedures and guidelines in accomplishing tasks as described above.
- Ability to be self-directed.
- Skill in attention to detail.
- Ability to work as part of a team.
- Must be available to work weekends and holidays.
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
#INDRO2
Company at a glance
Grow with a Team That Creates Unforgettable Vacations -
Join one of our 24 resort teams across the U.S. and Mexico or explore opportunities at our Orlando corporate office or India Competency Center in Bengaluru. Wherever you work, you’ll be part of a team that cares about connection, supports your growth, and celebrates the difference you make every day.
Since 1982, our team has helped create memorable vacation experiences for owners and guests. But our story goes back even further—to 1952, when Kemmons Wilson founded the Holiday Inn® brand. Thirty years later, his vision continued with the opening of Orange Lake Resort in Kissimmee, Florida, now our flagship property.
In 2008, a strategic alliance between IHG® and Orange Lake Resorts led to the creation of the Holiday Inn Club Vacations® brand, marking a new chapter of growth, innovation and opportunity. Today, we’re focused on creating travel experiences that bring families closer together. Every role—from resort operations and sales to corporate and beyond— helps create experiences that feel easy, thoughtful, and centered around families.
And we’re still growing. As our resorts and offerings continue to expand, so do the opportunities to build a career with purpose. Here, you can go further, lead with courage, and help shape what’s next for Holiday Inn Club Vacations.
Top Benefits
- Comprehensive Medical, Dental & Vision Benefits
- Matching 401K
- Growth & Developmental Opportunities
- Employee Assistance Program
- Paid Time Off
- Travel Benefits
- Discounts
- Free Vacations
- Tuition Reimbursement
- Continuing Education Courses
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