Contract Processor II
About this role
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
The Contract Processor II position is responsible for the timely and accurate preparation and processing of contracts and all ancillary documents necessary to secure any type of sale. Additionally, this position is responsible for the daily update of demographic, sales personnel and marketing information. This position is also responsible for the verification of all deed, exchange program activity and financial information to ensure the integrity of applied equity and owner information.
ESSENTIAL DUTIES AND TASKS
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Responsible to ensure contract office is ready to facilitate the procurement of sales daily. These tasks include but are not limited to starting of computer systems to ensure operation, stocking of copy paper, providing date sheets to sales, and when necessary, assisting sales with price freeze certificate and equity lookups.
- Performs data entry for contract preparation, processing and printing for both Sales contracts and Latitudes contracts. Conducts deed verifications, usage and exchange verifications, and delinquency verifications; prepares documents for property transfers. Collects and posts outstanding balances for mortgages and Condo Association receivables in various software applications. Assists management with training.
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Performs a pre-closing audit, a post-closing audit, and a final audit to ensure all contracts are within processing guidelines and ready to be submitted for recording. Prepares and processes corrective documents.
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Adheres to all departmental and company policies and procedures and ensures that both internal and external customers are provided the utmost level of customer service.
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Processes daily Sales deposits and runs reporting to ensure new revenue received balances with system information.
REQUIREMENTS:
- High School Diploma or GED equivalency required.
- Minimum of 6 months contract preparation and 6 months cash handling experience required.
- Must be able to work weekends and late shifts as needed.
- Must be able to multi-task.
- Excellent communication skills.
- Excellent cash handling skills.
- Must be able to type 40 WPM.
- Must possess knowledge of Microsoft Word, Excel, Outlook.
- Must be detail oriented and well organized.
Company at a glance
Grow with a Team That Creates Unforgettable Vacations -
Join one of our 24 resort teams across the U.S. and Mexico or explore opportunities at our Orlando corporate office or India Competency Center in Bengaluru. Wherever you work, you’ll be part of a team that cares about connection, supports your growth, and celebrates the difference you make every day.
Since 1982, our team has helped create memorable vacation experiences for owners and guests. But our story goes back even further—to 1952, when Kemmons Wilson founded the Holiday Inn® brand. Thirty years later, his vision continued with the opening of Orange Lake Resort in Kissimmee, Florida, now our flagship property.
In 2008, a strategic alliance between IHG® and Orange Lake Resorts led to the creation of the Holiday Inn Club Vacations® brand, marking a new chapter of growth, innovation and opportunity. Today, we’re focused on creating travel experiences that bring families closer together. Every role—from resort operations and sales to corporate and beyond— helps create experiences that feel easy, thoughtful, and centered around families.
And we’re still growing. As our resorts and offerings continue to expand, so do the opportunities to build a career with purpose. Here, you can go further, lead with courage, and help shape what’s next for Holiday Inn Club Vacations.
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