Account Executive (Print), Düsseldorf

Join the global leader in responsible marketing activation services

At HH Global, we help the world’s most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. 

We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale. 

With over 4,000 colleagues across more than 55 countries, you’ll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.

 

Purpose of the job

Our Account Executives work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time. 

You will be responsible for delivering excellent client service, reporting and project delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers - all in line with KPIs, SLAs and client brief / expectations. You’ll play a pivotal role in client account success by providing administrative expertise and general support to ensure the smooth running of our activities.

The main area of spend under management with this luxury beauty client are 2D print, direct mail and sampling with some promotional items.

This role operates on a blended basis between the local HH Global office, client / vendor site(s) and home as necessary. The client is based in Düsseldorf , and you need to be able to readily access that location on occasion. 

Please submit your resume / application in English.   Failure to do this will mean your details will not be reviewed.

Key responsibilities

• Support the Client Engagement team in delivering exceptional service, building and maintaining a full understanding of HH Global’s capabilities
• Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured
• Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA - recording activity and progress using the designated company tools
• Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking + distributing various internal and client reports

Knowledge, skills + experience

• Business Administration experience within a client services team where you are directly engaging with clients
• Experience in direct marketing, as well as in the production of point of sale products and promotional items, is desirable
• Experience within luxury, beauty, cosmetics, or FMCG industries would be an advantage
• Numerate with a commercial bias / understanding and able to manage multiple projects simultaneously
• A keen eye for detail plus developed time management and prioritization skills
• Excellent communication skills - verbal, written + presentation
• MS 365 capability especially Outlook, Excel, PowerPoint + Word
• German and English language skills, French would be advantageous

Essential criteria

• Business Administration experience within a client services team where you are directly engaging with clients
• German and English language skills, French would be advantageous
• Willing to travel to the client site in Düsseldorf when necessary

 

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You belong in our global community

Belonging is at the heart of HH Global. We don’t just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are.

We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you. If you require this job advertisement in an alternative format, please reach out to [email protected]