Claims Services Representative
About this role
Job DetailsJob Location: Tampa HQ - Griston Claims Management - Tampa, FL 33619Position Type: Full TimeJOB SUMMARY
The Claims Services Representative to be responsible for processing claims expense invoices for multiple carrier entities and vendors, including data verification, compilation, and entry for payment, while ensuring accuracy, efficiency, and timely processing in support of claims operations.
ESSENTIAL FUNCTIONS
Ensure the timely and accurate processing of daily claim expense invoices in accordance with established departmental policies and procedures.
Review, validate, enter, and process invoices for payment while maintaining a high level of accuracy and quality.
Establish and maintain positive working relationships with new and existing vendors by responding to payment inquiries and resolving issues in a professional and timely manner.
Reconcile vendor statements and accounts to ensure the accuracy of invoice processing and payments.
Verify, research, and resolve invoice discrepancies by reconciling vendor accounts, payments, and monthly statements.
Monitor invoice processing to ensure compliance with company policies, internal controls, and service level expectations.
Perform other duties and special projects as assigned.
REQUIRED SKILLS & EXPERIENCE
High degree of accuracy and attention to detail in a high-volume environment.
Solid understanding of basic bookkeeping and accounting payable principles.
Proficiency in Microsoft Suite; including Microsoft Outlook and Word, with advanced Microsoft Excel skills, including formulas, functions, and spreadsheets management.
Ability to work well in a team-oriented environment, as well as independently.
Strong phone etiquette and Customer Service experience required.
Ability to analyze and resolve discrepancies while maintaining confidentiality and attention to detail.
EDUCATION & TRAINING
High school diploma required; Associate degree in finance, accounting or business administration preferred
EXPERIENCE
Minimum 2 years of related accounting payables experience in Claims processing and financial environment
LICENSES OR CERTIFICATIONS
Insurance 6-20 License, preferred
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Qualifications
Company at a glance
HCI Group is motivated by the opportunity to develop creative solutions to traditional and complex problems in our industry. Our path of innovation has led us to profitability and enormous growth potential. Meanwhile, our technology allows our present and future successes to drive our ability to challenge traditional thinking and deliver products and service that improve people’s lives.
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