Strategic Account Manager, Premier

Nashville · On-site

About this role

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.

Responsibilities:
  • - Own revenue growth, retention, and margin performance within assigned strategic accounts.
  • Serve as the primary day-to-day point of contact across executive, operations, procurement, and service stakeholders.
  • Build and execute annual account plans aligned to conversion priorities and growth targets.
  • Maintain a structured pipeline for conversions, upsell, and cross-sell opportunities.
  • Lead conversion initiatives, rollout plans, and multi-location adoption efforts.
  • Coordinate cross-functional execution with Sales Ops, Customer Service, Technical Support, Marketing, Product, Quality, and Training.
  • Deliver accurate forecasting, CRM updates, and pipeline reporting.
  • Capture and communicate actionable customer insights to improve product, service, and training performance.
Qualifications:
  • 5+ years of experience in strategic accounts, key accounts, or complex B2B sales.
  • Proven ability to influence multi-stakeholder organizations and drive adoption across locations.
  • Strong account planning, pipeline management, and forecasting discipline.
  • Demonstrated cross-functional coordination and execution capability.
  • Executive-level communication skills and professional customer presence.
  • Strong analytical skills with the ability to build ROI-based value narratives.
  • High travel capability (70–80%).
  • CRM proficiency and structured operating cadence. Preferred: Experience with dealer or builder networks, private equity-backed platforms, or technically oriented B2B product categories.

Company at a glance

For over a century, Hayward Holdings, Inc. (NYSE: HAYW) has served the community, transforming the experience of water through exceptional products, outstanding service and innovative technology.

As a leading global designer and manufacturer of pool and outdoor living technology, Hayward offers a comprehensive range of energy-efficient and sustainable residential and commercial pool equipment. This includes pumps, filters, heaters, cleaners, sanitizers, LED lighting, and water features—all seamlessly connected through Hayward’s user-friendly IoT-enabled SmartPad™.

Hayward Flow Control, a division of Hayward Holdings, Inc., stands as a leading manufacturer of industrial thermoplastic valves and process control products. Pioneering the development of the first thermoplastic ball valves over 60 years ago, Hayward Flow Control's products, crafted from industrial-grade thermoplastics, boast unparalleled corrosion and chemical resistance. Additionally, they ensure the purity of media, setting them apart from traditional metal-based flow control products.

Today, Hayward continues to lead the way, upholding its commitment to producing top-tier products and delivering outstanding customer service.

Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryManufacturing
Location
Nashville, Tennessee, United States
LinkedInLinkedIn

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