Supply Chain Systems Specialist
About this role
FLSA Status: Exempt
Department: Supply Chain
Reports To: Manager, Enterprise Systems
Position Summary
The Supply Chain Systems Specialist supports, optimizes, and continuously improves the technology platforms enabling Hays' end-to-end Supply Chain processes. The role serves as the functional expert for Supply Chain systems, supporting Procurement, Supplier Operations, Logistics, Inventory, and related business functions through system administration, reporting, integrations, training, and continuous improvement.Enterprise System Administration
- Support Kojo, Vista, Epicor, TradeTapp, and future Supply Chain applications.
- Configure users, workflows, approvals and security.
- Coordinate with IT and software vendors.
- Maintain system documentation.
Business Process Improvement
- Analyze business processes.
- Develop standardized workflows.
- Identify automation opportunities.
System Configuration & Implementation
- Configure enhancements.
- Support upgrades, testing and deployments.
- Participate in implementations.
Integration Management
- Support system integrations.
- Monitor interfaces.
- Validate data transfers.
Reporting & Analytics
- Develop dashboards.
- Support Power BI/Excel reporting.
- Monitor utilization and data quality.
Data Governance
- Maintain master data.
- Support supplier and item maintenance.
- Ensure data consistency.
User Support & Training
- Provide functional support.
- Develop SOPs and training materials.
- Train end users.
Project Support
- Support implementations, automation, testing and change management.
Vendor Management
- Manage support tickets.
- Coordinate enhancement requests.
Continuous Improvement
- Recommend enhancements.
- Increase user adoption.
- Perform other duties as assigned.
Key Performance Indicators (KPIs)
- System Availability
- User Adoption
- Workflow Automation
- Integration Reliability
- Data Accuracy
- Reporting Accuracy
- Project Delivery
- Customer Satisfaction
Qualifications & Skills
- Bachelor's degree preferred in Supply Chain, Business, Information Systems or related field.
- 3–5 years supporting ERP, procurement or supply chain systems.
- Strong understanding of Procure-to-Pay (P2P) processes.
- Experience with ERP platforms (Vista, Epicor, Oracle, SAP, JD Edwards or similar).
- Strong analytical, communication and problem-solving skills.
- Power BI, Power Platform, Kojo or SQL experience preferred.
Work Environment & Physical Requirements
Use the standard Hays language.Benefits / Equal Employment Opportunity
Use the standard Hays language.Company at a glance
Founded in 2007, Hays Electrical Services, Inc. is now one of the fastest-growing electrical contractors in the nation, specializing in commercial, hospitality, and multi-family projects. Hays Electrical Services' reputation is built on dedication to excellence, providing value for our clients, and executing quality installations safely and productively. The Hays Electrical team continuously strives to deliver exceptional results to our partners by bringing passion, collaboration, and pride to every project and by building strong relationships with our clients based on integrity, trust, and reliability. Infused with a sense of shared ownership, our entire team focuses on building relationships that deliver results.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?