Mobile Outreach Program Manager
About this role
Description
The Program Manager of Mobile Outreach position is responsible for overall management and coordination of the Mobile Outreach including the provision of direct staff supervision and ensuring that goals, objectives, policies/procedures comply with all grant objectives.
Requirements
- Development, Implementation and administrative oversight for program serving individuals experiencing homelessness in Chicago and on the CTA.
- Creation of program manual and training.
- Provide direct supervision and training to Mobile Outreach program staff and Supervisor;
- Monitor supervised staff for performance, attendance and completion of documentation
- Create program schedules and maintain shift coverage
- Assure that staff deliver all required homeless clinical and support services in an efficient and effective manner through close support and monitoring of staff activities;
- Provide some direct services including connection to mainstream benefits and ancillary services;
- Ensure compliance with contract requirements and grant deliverables;
- Monitor compliance of records for adherence to Haymarket Center's QA standards, policies and procedures;
- Provided all required reports including quarterly, monthly, billing, etc. to appropriate funders
- Evaluate program efficiency and effectiveness and maintain integrity of the program;
- Direct involvement with CTA and Dept. of Family and Support Services Systems.
Education, Experience & Skills Required:
- Master's degree in Social Sciences or related behavioral science field highly preferred;
- Minimum of 3 -5 years of experience in managing or supervising direct service personnel;
- Clinical licensure and/or IAODAPCA certification test at CADC level highly preferred;
- Experience working with populations with lived experience of homelessness, mental illness, chronic health conditions and substance use highly preferred;
- Must be detailed oriented, highly organized and able to manage multiple deadlines simultaneously;
- Good communication skills, written and verbal. High ethical standards and sound judgement in dealing with confidential information required;
- Experience working within an electronic health/care record preferred.
Company at a glance
The mission of Haymarket Center is to aid people with substance use disorders in their recovery by providing comprehensive behavioral health solutions.
Haymarket goes beyond treatment of addiction – from detoxification, to recovery, to finding a home, learning a job skill and gaining employment. Haymarket Center’s goal is to provide its clients with opportunities enabling them to lead productive and creative lifestyles without drugs.
Founded in 1975 by the late Monsignor Ignatius McDermott and Dr. James West, Haymarket Center is the largest not-for-profit community-based adult detoxification, residential, and outpatient substance abuse treatment facility in Chicago.
Msgr. McDermotts and Dr. West’s understanding of addiction as a disease provided the motivation for their call for treatment in lieu of criminalization. This fundamental perspective continues to guide Haymarket Center in pioneering innovative, high quality, community-based, social setting behavioral health programs that are gender responsive, culturally appropriate and population specific. Since its inception Haymarket Center has remained wholeheartedly devoted to identifying and designing new and progressive methods for furthering our founding mission.
With more than 30 specialized programs supporting our mission, more than half are CARF accredited programs that utilize evidence based practices which harness significant research that prove their effectiveness and insure greater success for our clients.
We have continually been faithful to our guiding principle of providing comprehensive substance abuse treatment and referrals to Chicago’s vastly ignored and underserved populations regardless of their ability to afford services. Our loyalty to these two fundamental principles has led Haymarket to develop programs in clinical treatment and supportive services to men, women and children, serving over 18,000 clients per year.
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