Selling Manager
About this role
Job Description
MAJOR FUNCTION
Assists the Manager in the operation of the sales staff, showroom floor, store operations and act as manager on duty when required.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Must be able to produce a level of sales required by management and Havertys policy by serving customers, selling products, and performing all duties required of a Sales Consultant
- May conduct sales training, sales review, and provide sales support as needed.
- May work with Sales Consultant on MySalesCenter.
- May motivate sales associates and guide them to create a higher sales performance.
- May supervise sales team and conduct sales meetings in the store manager’s absence.
- May be required to open and/or close the store.
- May be required to provide office coverage as needed.
- May be required to count cash boxes and take deposits to the bank.
You may occasionally be required to perform the duties listed below as needed:
- Prepares bank deposits and daily closing summary
- Maintains an organized and secure office environment
- Answers incoming calls
- Reviews the Unconfirmed sales for the next 8 delivery days.
- Processes customer sales and account transactions.
- Handles customer complaints, opens store notes, and follows up on existing customer service tickets
- Works the Expected Deliveries to ensure sales are completed and schedules deliveries as needed.
- Runs and works the daily reports.
- Communicates with Havertys Credit Services for account requests and follow-up
Job Requirements
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.
Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Company at a glance
Havertys began as a single store in downtown Atlanta in 1885. Today, with over 100 stores in 17 states, we have become one of the top retailers in the furniture industry. From modern and traditional, to rustic and eclectic, our wide range of styles, accessories and collections guarantee that we have something for everyone. We greatly value quality merchandise and continually seek to provide our customers with the highest caliber of product by ensuring that each piece of Havertys furniture is made exclusively for our brand. Our qualified associates and in-home designers offer expert tips and tools to make each customer’s home a fashionable representation of their own unique personality and vision. Whether you’re shopping online or in-store, we aim to provide a positive buying experience. Shopping with Havertys has everything to do with your commitment to excellence in style and we are dedicated to making sure every Havertys customer is a happy customer.
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