Sommelier (Docent Steak)
About this role
Responsibilities:
- Assist guests with wine, and champagne selection, consider their taste and budget when guiding them through the menu
- Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing
- Explain how our wines, or champagne menu compliments the items on our food and dessert menu
- Ensure all wines are presented and served correctly and all pouring techniques are adhered to as specified by company standards
- Inform and explain alternative wine selections to guests should their choice be unavailable
- Provide engaged, friendly, and attentive customer service to all guests
- Perform all other duties as instructed by management
Requirements:
- Experience as a Sommelier in an upscale, high-volume restaurant
- CMS or WSET certifications preferred or equivalent from another accredited wine institution
- Extensive knowledge of wine and wine service techniques
- Availability to work nights, weekends & holidays
- Positive attitude
- A “guest-first” mindset and passion for providing exemplary guest service
- Strong attention to detail and sense of urgency
- Ability to take direction and to communicate effectively
Company at a glance
Harwood Hospitality Group is one of the fastest-growing divisions of global real estate firm Harwood International. This group delivers an Escape from the Ordinary through a growing collection of concepts in the Harwood District of Dallas.
Harwood Hospitality Group features a World of Culinary Experiences with a current collection of 20 concepts in the 19-city-block Harwood District and more in development.
New experiences are in development in the District. Harwood International is currently developing a 22-story boutique hotel, which will be operated by Harwood Hospitality Group.
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