Nightlife Porter (Te Deseo)
About this role
Who We Are
Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel Swexan.
The hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspiration from the world’s greatest cities – New York, London, and Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.
Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The hotel is a world of its own, a meeting place, a hideaway, and a stomping ground. For celebration or solitude.
Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls and encounter the young at heart.
Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.
About Te Deseo
Te Deseo is currently seeking top talent to join our growing team. We spent months traveling to Latin America, perfecting our wood-fire cooking techniques, creating our own signature blend of reposado tequila, and even learning how to salsa dance. Te Deseo manifested as our love letter to the liveliness, mystery, and community that blooms throughout the region. Te Deseo is one of our largest concepts at 14,000 square feet with two levels, four bars, and seven unique dining rooms.
The Nightlife Porter is responsible for maintaining an organized and welcoming environment for our VIP guests at Te Deseo. This role involves performing various tasks such as bussing, wiping down the tables, resetting the tables for the next guests. This role is fast-paced, requiring strong physical stamina, multitasking skills, and excellent customer service.
Key Responsibilities:
- Check in with the Nightlife Manager upon arrival to review reservations and nightly operational flow.
- Place and position trash receptacles throughout Terrace and Catalina venues, ensuring they are properly covered with designated wood boxes.
- Clean and stage ashtrays in designated areas.
- Inspect and organize kitchenette areas, ensuring all surfaces are clean and free of dirty dishes or items left in sinks.
- Clean, sanitize, and prepare ice buckets for nightly service.
- Clean and sanitize all crafts/pitchers prior to stocking and service preparation.
- Prepare standard mixer setups and stock the server refrigerator with appropriate par levels.
- Cut and prepare fresh citrus garnish, including limes and lemons, and stock designated refrigeration areas.
- Assemble VIP table setups in advance, including ice, mixers, and garnishes.
- Learn and maintain thorough knowledge of all table numbers and venue layouts within Terrace and Catalina.
- Maintain constant communication with management and service staff to ensure smooth nightlife operations.
- Set up VIP tables with standard service items
- Deliver and stage table setups immediately upon guest seating unless alternate guest requests are communicated.
- Continuously restock mixers, garnishes, ice, and service supplies throughout the shift.
- Monitor inventory levels and proactively replenish items to maintain uninterrupted service.
- Pre-bus and reset tables as needed to maintain a clean and professional environment.
- Routinely visit occupied tables to:
- Refresh ice buckets
- Provide clean cups and glassware
- Replenish straws and service items
- Remove empty bottles, cups, napkins, and other debris
- Assist servers and management with guest service needs and special requests.
- Maintain cleanliness and organization throughout all nightlife areas during service.
Perform closing duties:
- Clear tables of ice buckets, bottles, trash, and service items.
- Assist with venue cleanup throughout Terrace and Catalina.
- Clean and store all service equipment, tools, and ashtrays.
- Empty trash, replace liners, and organize all supplies and work areas.
Qualifications
- Ability to work in a fast-paced nightlife environment.
- Strong communication and teamwork skills.
- Excellent attention to detail and organizational abilities.
- Ability to stand and walk for extended periods.
- Ability to lift and carry ice buckets, beverage supplies, and service equipment.
- Flexible schedule with availability to work evenings, weekends, and holidays.
- Previous hospitality, nightlife, restaurant, or club experience preferred.
- Teamwork and collaboration
- Guest service focus
- Time management
- Attention to detail
- Reliability and dependability
- Professional appearance and conduct
- Ability to multitask in a high-energy environment
Work Environment
- Frequent standing, walking, bending, reaching, and lifting.
- Ability to lift and carry up to 50 pounds.
- Ability to work in loud, crowded, and fast-paced nightlife settings.
UNIFORM:
Black Button-up Shirt, Black Slacks and Black Shoes.
Company at a glance
Harwood Hospitality Group is one of the fastest-growing divisions of global real estate firm Harwood International. This group delivers an Escape from the Ordinary through a growing collection of concepts in the Harwood District of Dallas.
Harwood Hospitality Group features a World of Culinary Experiences with a current collection of 20 concepts in the 19-city-block Harwood District and more in development.
New experiences are in development in the District. Harwood International is currently developing a 22-story boutique hotel, which will be operated by Harwood Hospitality Group.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?