About this role
Description
We are looking for a detail oriented multi-tasking specialist for our inside sales/customer service team. Our Inside Sales/Customer Service Representatives answer calls and emails to process customer orders and estimates.
Requirements
Customer Service Representative
Pay range: $19.00/hr to $21.00/hr DOE
Hours: M-F 8:00am to 5:00pm
Description
We are looking for a detail oriented multi-tasking specialist for our customer service team. Our Customer Service Representatives answer calls and emails to process customer orders and estimates.
Requirements
- Process customer orders, quotes, and/or change notices for the manufacturing of glass Shower and Bath enclosures in an accurate and timely manner.
- Meet the needs of internal and external customers with efficiency and courtesy.
- Partner with operations and sales in the tracking of orders placed and any special product or order requests.
- Answer and direct customer phone calls and/or emails to all appropriate Hartung contacts.
- Perform general office duties.
Experience
- 2+ years’ experience in an office related customer service role
- Glass industry, construction industry, banking industry, experience preferred - not required
- Ability to communicate clearly
- Detail oriented and have a high degree of self-motivation
- Proficient in basic math skills, computer skills, and familiar with Microsoft Office applications
- Team player and dedicated to team success
What We Offer You
- Comprehensive medical, dental, vision and disability benefits programs
- Quarterly Profit Sharing
- 401k with employer match
- Wellness programs
- Career development
- Referral bonuses up to $1500.00
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