Brand Manager
About this role
We’re currently looking for Brand Manager to join our welcoming and close-knit H beauty team. Whether you’re looking for your first break into retail, or have experience which you want to build upon, we have a space for you.
H beauty is no normal beauty hall, with interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we are focussed on the experience our customers have when they walk through our doors.
About The Role
You’ll be responsible for providing a first-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and H beauty brand.
In return, you’ll enjoy a package that includes a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
About You
You may, or may not have experience within a retail environment, we can invest in your development to fill in some of the gaps and give you the tools needed to succeed. You are passionate about all things beauty, but also people, H beauty and providing world class customer service, going above and beyond to create moments of delight.
You’ll Also:
- Have great organisational skills to keep the shop floor running smoothly
- Have the ability to remain calm, and measured even when under pressure
- Be resilient, and be adaptable to your audience and environment believing that anything is possible
- Be a problem solver, asking questions and listening effectively
- Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike
- Enjoy the thrill of achieving sales targets
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise To You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook and follow us @togetherharrods on Instagram
Additional Information:
Time Type:
PermanentDepartment:
H Beauty Milton Keynes (Ashleigh Collins)Company at a glance
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.
Top Benefits
- Company Pension
- 22 Days Holiday
- Birthday Off
- Up to 33% In-store Discount
- Season Ticket Loan
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