Retail Sales - Key Cutter

Job DetailsJob Location: Bellingham - Bellingham, WA 98225Position Type: Full TimeEducation Level: High SchoolSalary Range: $19.50 - $23.50 HourlyTravel Percentage: NoneJob Shift: DayJob Category: RetailAbout Us:

Hardware Sales Inc is a third generation locally owned family company operating since 1962 and headquartered in Bellingham, WA. In addition to sales of hardware, tools, and all of the usual hardware store products, we are proud to provide our community with access to an extensive fleet of equipment rentals for both homeowners and contractors. Our Lawn Equipment Service Center is a certified repair center and offers a one-stop shop for purchasing, servicing and maintaining your lawn equipment.

Hardware Sales has worked hard to become one of the Pacific Northwest's premier hardware suppliers. Whether it's plumbing or electrical materials, automotive or garden supplies, housewares or hand trucks, hand or power tools, fasteners or fencing, padlocks or paint, cable or chain - we have them all, and much, much more! Hardware Sales is an award-winning business that fills several city blocks in Bellingham and offers over 68,000+ items for sale to everyone from do-it-yourself homeowners to major contractors. What started in 1962 with three people, now has over 140 employees and covers a total of 37,000 square feet of retail and 50,000 Sq. Ft. warehouse In Bellingham, a 32,000 Sq. Ft. warehouse in Ferndale, WA, and a 55,000 Sq. Ft. warehouse in Whiteland, IN.

We are extremely proud of the customer service priority that has won us Cascadia Daily News Best Customer Service in 2022, in addition to winning Best Hardware Store more than once. Our reputation for having courteous and knowledgeable employees, the hundreds of years of hardware experience that our employees represent, and the extensive selection of tools, materials and supplies we carry make us one of a kind.

Job Summary

We are seeking a skilled Retail Sales - Key Cutter to join our team as the primary key cutter and department lead. This position will involve cutting various key types, programming key fobs, managing the knife selection, overseeing the glove inventory, and serving customers with exceptional service and expertise. Additionally, this role will include learning knife sharpening techniques, managing inventory, coordinating with vendors, and maintaining the department's display and stock.

Key Responsibilities

Key Cutting & Fob Programming

Serve as the primary key cutter for the store, cutting and duplicating various key types to meet customer needs.
Program key fobs for vehicles and security systems with precision and accuracy.

Knife & Glove Department Oversight

Manage the knife selection, including overseeing knife inventory, display, and occasional sharpening.
Oversee the glove inventory, including ordering, restocking, and displaying to ensure availability and quality of selection for customers.

Sales and Customer Assistance

Greet customers warmly and assist in selecting the appropriate keys, fobs, knives, or gloves based on their needs.
Provide product knowledge and guidance on knife handling, safety, and care.
Offer technical support and advice on key fob programming and troubleshooting as needed.

Inventory Management & Vendor Coordination

Track and manage inventory levels for keys, gloves, and knives, restocking and ordering as necessary.
Maintain strong relationships with vendors, handling orders, deliveries, and any necessary follow-ups for department supplies.

Floor Merchandising & Display

Ensure department displays are visually appealing, organized, and priced accurately.
Maintain a clean and orderly work area and sales floor for an inviting customer experience.

Teamwork

Work collaboratively with other departments and report any operational needs or improvements to management.

QualificationsJob Qualifications

High school diploma or equivalent.
Experience working in a hardware store preferred.
Experience in retail sales, inventory management, or key cutting is preferred.
Excellent communication and interpersonal skills with a customer-focused attitude.
Ability to handle inventory, perform basic computer tasks for ordering and sales, and operate key-cutting and knife-sharpening equipment.
Ability to work independently and as part of a team in a retail environment.
Attention to detail and good organizational skills.
Basic math skills for inventory management, measurements, and sales.

Benefits

401(k) with 3% salary raise given upon enrollment and 2% company matching contribution (after 1 year of employment).
Dental insurance.
Medical insurance.

Vision Insurance

Medical FSA (Flexible Spending Account).
Paid time off, starting at two weeks per year.
LegalShield and IDShield legal and identity theft protection services.
Welcome Home program for assistance purchasing a home.

This position will require you to be on your feet all day long, as well as lifting, pushing, pulling, squatting, and bending. You should be able to lift 50 pounds from the ground as well as put heavy objects on shelves above your head. This job will require climbing ladders and going up and down stairs on a daily basis. This job will require you to be very organized and be able to identify differences in similar items with similar part numbers. Must be good with numbers.

This role is regular full-time, non-exempt, hourly position.

Hardware Sales is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race (including traits historically associated or perceived to be associated with race, which include, but are not limited to, hair texture and protective hairstyles such as afros, braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability (including obesity), genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Hardware Sales is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.