Coordinator Customer Service Import
About this role
ABOUT THE ROLE
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Coordinator of Sales Steering Imports, you will coordinate sales efforts to maximize both volume and contribution levels in the export and import trades and drive customer performance, quality, and satisfaction. In close alignment with the Trade Management department, you will establish new business opportunities and acceptable rates for customers that meet and exceed expectations.
Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.
We offer:
- Attractive Annual Bonus – Based on company performance, recognizing your impact on our success.
- Hybrid Work Environment – Enjoy the flexibility of working remotely while staying connected with three in-office days per week.
- Modern Office Space – Our state-of-the-art office fosters creativity, collaboration, and comfort.
- Public Transportation Support – We help cover commuting costs to make your daily travel easier and more affordable.
- Comprehensive Benefits Package – Including 401(k) with company match, and health, dental, and vision insurance plans.
Company at a glance
With a fleet of 302 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has 15,200 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 24 marine terminals in Europe, Latin America, the United States, India and North Africa. 4,400 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
Top Benefits
- Annual Bonus
- Hybrid Work Environment
- Modern Office Space
- Public Transportation Support
- 401(k) With Company Match
- Health Insurance
- Dental Insurance
- Vision Insurance
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