Coordinator Customer Service
About this role
Objectifs du poste :
- Prendre en charge un portefeuille clients avec son équipe
- Connaître les besoins et particularités des clients
- S’assurer de la performance de nos services pour satisfaire les clients
- Fournir des services de qualité supérieure, être orienté client et créer de la valeur ajoutée pour les clients et pour Hapag-Lloyd
Company at a glance
With a fleet of 302 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has 15,200 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 24 marine terminals in Europe, Latin America, the United States, India and North Africa. 4,400 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
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