Front Desk Sales Associate

Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facials, and hair removal services. With over 600 locations across the US and Canada, we are a leader in the membership-based spa industry.

We are looking for an enthusiastic and sales-driven Spa Associate to join our Gainesville, FL team! As a Spa Associate, you play a critical role in driving membership sales, booking appointments, and enhancing client experiences.

💡 No sales experience? No problem! We provide comprehensive training, coaching, and sales strategies to help you succeed.

✔️ Competitive Pay – Base hourly wage + commission on sales & memberships
✔️ Comprehensive Sales & Service Training – Gain in-depth knowledge of massage, skincare, and enhancements
✔️ Career Growth – Fast-track promotions based on performance
✔️ Flexible Scheduling – We offer full-time and part-time shifts to fit your lifestyle
✔️ Employee Discounts – Enjoy discounts on services, products, and gift cards

✅ Drive and achieve membership sales goals through effective client engagement
✅ Master appointment scheduling and recommend add-on services to enhance the client experience
✅ Confidently educate clients on membership benefits, pricing, and gift card options
✅ Uphold spa cleanliness standards and assist with front desk operations
✅ Effectively communicate promotions and service options
✅ Maintain an energetic and professional attitude

Required:
✔️ High school diploma or equivalent
✔️ 18 years or older
✔️ Strong communication and sales skills (or willingness to learn)
✔️ Highly organized and detail-oriented
✔️ Motivated to meet sales targets

Preferred (but not required):
➕ 1+ year of sales experience (retail, hospitality, or service industry a plus!)
➕ 1+ year of customer service experience
➕ 1+ year of front desk/reception experience