Admissions Manager - Mid Levels

Admissions Manager

Company Overview

Guidepost Global Education & Comsic Education Group is a leading provider of world-class education, dedicated to nurturing the potential of every child. We operate the world’s largest Montessori network, under brand ‘Guidepost Montessori’ and ‘Nest Pre-school’ with more than 100 schools across the United States and Asia. We are committed to building teams that are passionate about making a difference in the lives of children and families, fostering an environment where our educators and staff can thrive and grow.

 

Core Job Responsibilities

 Admissions Management

• Serve as the main point of contact for all inquiries related to the school’s programs, ensuring every communication is handled with warmth, professionalism, and accuracy.
• Manage parent communications across phone, email, WhatsApp, and social media, ensuring timely responses and high service standards.
• Guide families to appropriate resources and schedule campus visits, tours, trials, and events, coordinating closely with campus teams to ensure a seamless on‑site experience.
• Develop a strong understanding of parent concerns and frequently asked questions, sharing insights with Marketing to refine messaging and improve parent experience.

 

 Marketing

• Maintain complete and accurate lead, visit, and conversion records in the CRM system.
• Produce reports on funnel performance, forecasting, conversion rates, and parent feedback to support data‑driven decision making.
• Analyse admissions trends to identify opportunities to enhance conversion and overall admissions performance.

Collaboration with Campus Leadership

• Work closely with the Head of School to align admissions efforts with classroom capacity, staffing, and program requirements.
• Coordinate with guides and teaching teams to schedule student trials, observations, and placements.
• Provide leadership with insights on parent expectations, market trends, community preferences, and competitive positioning.

Qualifications

We're looking for someone who has: 

• Strong communication skills in English, Cantonese, and Mandarin
• 2–4 years of experience in admissions, customer service, hospitality, or sales
• Experience in education or early childhood sector is an advantage
• Warm, engaging interpersonal skills and strong presentation abilities
• High attention to detail and strong organisational skills; able to manage multiple priorities efficiently.
• Proficient with CRM systems and Microsoft Office tools