Park Services Attendant

Grand Mound · On-site

About this role

Pay: $18.25 per hour

At Great Wolf, the Park Services Attendant is critical to ensuring the overall atmosphere of the waterpark meets or exceeds Great Wolf and guest standards. The Attendant is responsible for maintaining cleanliness of pool area by collecting and disposing of garbage, removing dirty towels from the pool area, and stocking the pool area with clean towels.

Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older. 

 

Join our Pack:   

Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels   

Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives   

Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training   

Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund   

Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.   

  

Benefits:   

  • Medical, Dental, and Vision insurance   
  • Health savings account   
  • Telehealth resources   
  • Life insurance   
  • 401K with employer match   
  • Paid vacation time off   
  • Paid parental leave   

Essential Duties & Responsibilities

  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook and other training material
  • Protects establishment and guests by adhering to cleanliness of the entire Waterpark, both Front and Back of House & all safety standards
  • Interacts with waterpark guests by greeting, answer questions and responding to requests
  • Performs daily routine chores and maintenance of the Waterpark to ensure overall cleanliness and a neat and orderly appearance, including the cleaning of decks and locker rooms
  • Ensures windows and doorways are free of fingerprints and smudges
  • Ensures that furniture and hard surfaces of public areas are clean and organized; Keeps floors free of debris and spills and empties all waste receptacles in public spaces
  • Cleans and sanitizes Waterpark restrooms

Required Qualifications & Skills

  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
  • Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

  • Strong customer service and oral communication skills
  • Previous experience with sanitation, laundry operations, and guest services
  • Previous experience with safe handling and utilization of chemicals according to instructions

Physical Requirements

  • Able to lift up to 30lbs
  • Able to push/pull up to 100lbs
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to climb multiple flights of stairs on a daily basis
  • Able to work with chemicals according to directions

Estimated Salary Range:

Pay Rate: $ /hr 

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

 

Application Instructions:   

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.   

 Position Close Date: 

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

Company at a glance

If you’re searching for a job with exciting opportunities, rewarding benefits, and lots of growth potential, look no further than Great Wolf Lodge. We’re North America’s largest family of indoor water park resorts dedicated to bringing joy to families, and we’re looking for passionate, dedicated professionals to help us in our mission.

Running with our Pack is a one-of-kind experience. Our resorts offer fun-filled attractions, extraordinary entertainment, delectable dining, and imaginative retail offerings. Our talented Pack Members provide exceptional service to help families create unforgettable memories, in a fast-paced and fun environment. Along with the camaraderie that comes with being a member of our Pack, all of our employees have access to acclaimed management training programs and numerous advancement opportunities. There’s no limit to what you can achieve as part of our Pack.

Growing from a single resort to 23 lodges and counting, Great Wolf has spent 25 + years strengthening ourselves into one of North America’s top destinations for family fun. And we’re committed to ensuring every employee gets the training, career growth, benefits, and support to make the experience of working with us the best it can be. When you run with our Pack, it’s more than just a job—it’s an adventure.

Founded1997
Team Size10,001+ employees
WorkspaceOn-site
IndustryHospitality
Location
Grand Mound, Iowa, United States

Top Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401K with employer match
  • Paid vacation time off
  • Paid parental leave
  • Employee referral incentives
  • Discounted vacations
  • Employee assistance program
  • Employee relief fund

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