About this role
This role focuses on supporting premium growth, strengthening agent engagement, and delivering operational and technical support for the Agency Commercial Line. The incumbent will play an active role in training, underwriting, and servicing agents.
- Support the achievement of Gross Written Premium (GWP) targets and portfolio profitability.
- Conduct regular visitations and maintain strong working relationships with agents and intermediaries.
- Assist in organising and executing training programmes, agency events, and campaigns.
- Deliver basic product and underwriting training to agents and junior team members.
- Underwrite risks and prepare quotations within delegated authority in line with company guidelines.
- Support renewal reviews and follow-up to ensure timely policy renewals.
- Participate in credit control and premium collection follow-ups
- Assist in business development activities such as joint field visits and pipeline tracking.
- Provide operational and administrative support for agency initiatives and reporting.
- Contribute to ad-hoc projects and continuous improvement initiatives.
- Diploma and/or professional qualifications such as ANZII / ACII.
- Certifications in General Insurance (e.g. BCP, ComGI, PGI) and Health Insurance.
- Minimum 5 years of working experience in general insurance or agency management.
- Strong underwriting knowledge and agency channel experience.
- Strong interpersonal and communication skills, with the ability to build relationships effectively.
- Results-driven, meticulous, and a strong team player.
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