VP, Strategic Operations
About this role
The Vice President, Strategic Operations is responsible for leading enterprise-wide operational execution across the GoTo Foods portfolio. This role partners with brand leadership, field operations, shared services, vendor partners, and executive stakeholders to translate strategic priorities into operating plans, governance routines, performance visibility, and scalable support models. The position provides oversight for strategic operations services, implementation governance, operations systems support, customer care, new store opening and transfer administration, and cross-brand initiatives. This leader establishes clear priorities, accountabilities, processes, and communication routines to support consistent execution, improved franchisee and guest experience, operational excellence, and measurable business results.
Company at a glance
Atlanta-based platform company GoTo Foods (formerly known as Focus Brands) is a leading developer of global multi-channel foodservice brands. As of December 28 , 2025, GoTo Foods, through its affiliate brands, is the franchisor and operator of over 7,300 restaurants, cafes, ice cream shoppes and bakeries in all 50 states and in 71 countries and territories under the Auntie Anne’s®, Carvel®, Cinnabon®, Jamba®, Moe’s Southwest Grill®, McAlister’s Deli® and Schlotzsky’s® brand names, as well as the Seattle’s Best Coffee® brand on certain military bases and in certain international markets. The iconic GoTo Foods brands benefit from strong enterprise growth engines, including marketing, digital, technology and franchise sales & development to propel growth and brand performance. Please visit www.gotofoods.com to learn more.
GoTo Foods is proud to be Certified™ by Great Place To Work®, the most definitive “employer-of-choice” recognition, and the only recognition based entirely on what employees report about their workplace experience for the second consecutive year.
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