Team Leader
About this role
TEAM LEADER – SCHLOTZSKY’S
PURPOSE OF POSITION:
The Team Leader is responsible for assisting the Schlotzsky’s management team in all aspects of shift management to ensure successful operations, guest service and achievement of financial targets.
DUTIES AND RESPONSIBILITIES :
- Ensure all areas of the restaurant (exterior, drive through, lobby, dining room, restrooms, kitchen, bakery, back dock) are maintained to Brand standard
- Ensures recipe and prep standards are followed at all times at each restaurant station
- Ensures cash handling procedures are properly followed at all times
- Ensures safety and security standards are maintained and followed at all times
- Ensure food safety standards are maintained at all times
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Leadership Responsibilities
- Addresses guest issues that may arise; consults with management regarding complex issues.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Communicates employee performance and policy/procedure violations to management for appropriate handling.
- Strictly adheres to Company procedures relating to cash handling, including but not limited to, safeguarding of cash, making deposits, auditing the safe, and documenting cash variances.
- Maintains the strictest of confidentiality with the safe combination and security code when applicable.
- Monitors applicable temperatures for food products to ensure adherence with established temperature ranges; ensures that all applicable products are coded and dated.
- Must maintain a calm and positive disposition when faced with a challenging situation.
- Must become familiar with and adhere to all Company policies and procedures.
- Must maintain a positive attitude and follow the direction of managers at all times.
- Must adhere to strict safety and sanitation standards.
- Report to work timely for each scheduled shift.
- Arrive and depart from work meeting all uniform and grooming standards.
GENERAL AND PHYSICAL REQUIREMENTS:
- Must be at least 18 years of age in order to operate certain kitchen equipment.
- Should be proficient and knowledgeable of procedures for all kitchen stations and guest service stations.
This is for a position at a Schlotzsky’s corporate location
Company at a glance
Atlanta-based platform company GoTo Foods (formerly known as Focus Brands) is a leading developer of global multi-channel foodservice brands. As of December 28 , 2025, GoTo Foods, through its affiliate brands, is the franchisor and operator of over 7,300 restaurants, cafes, ice cream shoppes and bakeries in all 50 states and in 71 countries and territories under the Auntie Anne’s®, Carvel®, Cinnabon®, Jamba®, Moe’s Southwest Grill®, McAlister’s Deli® and Schlotzsky’s® brand names, as well as the Seattle’s Best Coffee® brand on certain military bases and in certain international markets. The iconic GoTo Foods brands benefit from strong enterprise growth engines, including marketing, digital, technology and franchise sales & development to propel growth and brand performance. Please visit www.gotofoods.com to learn more.
GoTo Foods is proud to be Certified™ by Great Place To Work®, the most definitive “employer-of-choice” recognition, and the only recognition based entirely on what employees report about their workplace experience for the second consecutive year.
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