Catering Manager
About this role
Department:
Catering/Operations
Career Level:
Area Director
Job Type:
Fulltime
% of Travel Required:
30%-40%
Education:
High School Diploma
Location:
Multiple Locations, Metro Atlanta area
Reports to:
Area Director
Overall responsibility:
The Catering Manager is responsible for planning, organizing, and developing catering services that are accurate of content and consistency with brand standards, as well as meeting customer expectations, food and hygiene standards and financial targets.
Key areas of responsibility:
- Assists with the development, implementation, and maintenance of the quality standards for Moe’s.
- Actively solicits all types of catering business from various sources of leads.
- Helps plan, organize, and coordinate all aspects of events utilizing catering services.
- Responsible for overseeing and organizing the events including obtaining catering rentals.
- Assists in pre-shift and departmental meetings to brief personnel regarding event information and needs for all day/evening events and specials.
- Helps lead the restaurant team to meet sales and profit objectives.
- Handles and resolves customer complaints.
- Ensures top quality sanitation standards.
- Develops and implements programs to increase revenues.
- Performs other tasks and duties as assigned by the General Manager and/or Area Director.
Consults with:
- All levels of management
- Support Center staff
- Restaurant Staff
- Vendors
Qualifications:
- High School Diploma
- 3 to 5 years of catering management experience in a high-volume environment is required.
- Must be able to obtain the appropriate state occupational license.
- Proven ability to sell events in a highly professional manner.
- Proven ability to delegate work in a cost saving manner.
- Must possess strong leadership skills to manage, motivate and develop staff.
- Must have strong customer service abilities.
- Must have excellent communication and people skills.
- Will be required to work a flexible schedule.
This is for a position at a Moe’s Southwest Grill corporate location
Company at a glance
Atlanta-based platform company GoTo Foods (formerly known as Focus Brands) is a leading developer of global multi-channel foodservice brands. As of December 28 , 2025, GoTo Foods, through its affiliate brands, is the franchisor and operator of over 7,300 restaurants, cafes, ice cream shoppes and bakeries in all 50 states and in 71 countries and territories under the Auntie Anne’s®, Carvel®, Cinnabon®, Jamba®, Moe’s Southwest Grill®, McAlister’s Deli® and Schlotzsky’s® brand names, as well as the Seattle’s Best Coffee® brand on certain military bases and in certain international markets. The iconic GoTo Foods brands benefit from strong enterprise growth engines, including marketing, digital, technology and franchise sales & development to propel growth and brand performance. Please visit www.gotofoods.com to learn more.
GoTo Foods is proud to be Certified™ by Great Place To Work®, the most definitive “employer-of-choice” recognition, and the only recognition based entirely on what employees report about their workplace experience for the second consecutive year.
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