E-COMMERCE LEAD

Job DetailsLevel: ExperiencedJob Location: 5285 7400 Scott Hamilton Dr - Little Rock, AR 72209Position Type: Full TimeSalary Range: $17.50 HourlyJob Shift: DayServes to assign tasks, monitor production goals, provide training for donation attendant associates. Meets or exceeds individual production and donor customer service objectives and standards according to established policies and procedures.

Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

Essential Duties and Responsibilities

1. Assign tasks, monitor production goals, provide training for donation attendant associates; may direct

community service workers and volunteers on a limited or as needed basis. This duty is performed
daily.

1. Receive, sort, process, hang and salvage donated goods according to established standards; provide

donors with an appropriate donation receipt. This duty is performed daily.

1. Adhere to Goodwill safety procedures and policies; report work injuries regardless of severity. This duty

is performed daily.

1. Report possible employee actions that could be violations of policies. This duty is performed daily.
2. Attend and participate in regular employee meetings and training. This duty is performed as needed.
3. Maintain a positive work atmosphere by acting and communicating in a manner so that you get along

with customers, clients, co-workers and management. This duty is performed daily.

1. Prepare salvage/trash/raw gaylords for transportation. This duty is performed as needed.
2. Maintain good housekeeping practices to provide a clean and safe work environment. This duty is

performed daily.

1. Perform any other related duties as required or assigned.

QualificationsTo perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

High School

Experience
12 to 18 months related experience and/or training.

Management Experience

Not Applicable

Skills

Communication Skills

Mathematical Skills

Critical Thinking Skills

Payroll Systems

Supervisory Experience

Planning, organizing, and project management skills.

Decision Making

Mental Demands

MODERATE MENTAL DEMAND. Operations requiring ALMOST CONTINUOUS ATTENTION, but work is sufficiently repetitive that a HABIT CYCLE IS FORMED; operations REQUIRING INTERMITTENT DIRECTED THINKING to determine or select materials, equipment or operations where variable sequences may be selected by the employee.

Analytical Ability / Problem Solving
REPETITIVE. Activities or duties using a pre-determined set of processes or directions coupled with nearby supervision. Learned things in situations where choice is simple or patterned.

Responsibility for Work of Others

Depending on the role, this position may include responsibility for leading or supervising the work of others in accordance with the organization’s policies and applicable laws. When applicable, responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Working Conditions

Somewhat disagreeable working conditions. Exposed to any number of elements noted in Degree 2, with one or two elements present continuously. May involve some travel and/or work is at times, in the evening or during the night hours.

Physical Demand

MODERATE DIVERSITY, MODERATELY PHYSICAL: Work activities which allow for a MODERATE AMOUNT OF DIVERSITY in the performance of tasks which requires SOMEWHAT DIVERSIFIED PHYSICAL DEMANDS of the employee.

Additional Information

Must be able to interact cordially and productively with a diverse group of employees and donors
Must be able to communicate clearly in English
Must be able to work a flexible schedule including weekends, holidays, and evenings.