Installation and Service Tech in Training- FT

TCI Group

Job Title: Installation & Service Technician in Training		Department: TCI
Reporting to: VP of IT		Date: October 2025
Position: ▣ Updated		Status: ▣ Nonexempt
Job Summary:
The Installation & Service Technician in Training assists installation and service technicians in the field and office. The trainee learns system installation, troubleshooting, and customer service while supporting job execution, documentation, and inventory tracking. The ideal candidate for this role is a motivated individual with a passion for technology and a desire to build a career in system installation and service. They should be coachable, reliable, and able to work under supervision while developing technical and customer service skills.
Minimum Qualifications:
*Education*	High school diploma or GED.
*Experience*	Entry Level. No prior experience required.
*Licensure, Certification, and/or Registration*	None required at entry
*Other*	Strong interest in electronics or automation; ability to follow instructions; good communication skills; team player. Knowledge of basic computer skills (internet, mobile devices, email software). Must have physical capability to lift and climb ladders. Must follow all safety rules and wear proper PPE.
Job Duties
Essential Duties			% of Time
Assist with system installations and service. Learn troubleshooting and documentation. Support inventory tracking and photo uploads. Follow technician and supervisor instructions.			90%

Travel to various customer locations across Florida and South Georgia, including overnight stays as required.
Participate in on-call rotations, including weekends as scheduled.
Perform other duties as assigned.

10%

Supervisory/Decision making Authority

Does the position require customary supervision and management of at least 2 or more full-time employees? NO

Enter the number of direct reports and their position titles: N/A

PHYSICAL REQUIREMENTS:
Required Standing Walking Lifting/Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Climbing ladders Turning Repetitive Motions More than 2/3 of the day may require standing, using fingers, hands or feet.	Preferred

Hazards:

Proximity to moving mechanical parts
Electrical hazards
Environmental hazards from fieldwork (dust, debris, cleaning agents, and confined spaces

Skill Requirements:

Required

Preferred

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PHYSICAL REQUIREMENTS: