Management Trainee Aquatics
About this role
- Spanish-speaking ability preferred to support our Spanish-speaking customer base.
- Keep lessons running on time, on brand, and at the highest level of quality every single shift.
- Observe instructors during lessons and learn to deliver specific, constructive coaching feedback that supports skill development and accurate swim evaluations.
- Assist with monitoring attendance and performance data, flagging patterns or concerns to the AGM – Aquatics so adjustments can be made proactively.
- Help communicate pre-shift expectations to Instructors, Lifeguards, and Deck Supervisors as directed by the AGM or GM.
- Guide every new hire from their first day through completed training, so they feel supported and set up for success from the start.
- Learn and actively reinforce the school's safety culture on deck — understanding the procedures, mindset, and standards expected of every team member, as guided by the AGM – Aquatics.
- Become familiar with the Emergency Action Plan and support EAP training efforts so all staff can execute safety procedures confidently — working toward the ability to lead these trainings independently.
- Serve as Manager on Duty during assigned shifts under the direction of the AGM – Aquatics or GM, supporting pool deck, front desk, and facilities operations and ensuring every area is running at the Goldfish standard.
- 0–1 years of experience in aquatics or youth programming.
- A natural coach who gives feedback early, often, and constructively.
- Comfortable with digital tools and picking up new systems quickly.
- A safety-first mindset with the ability to lead a team calmly under pressure.
- Required to obtain a Lifeguard Certification through Goldfish Swim School, if not already.
- Must be available for evening and weekend shifts.
- Families feel welcomed and cared for from their very first interaction.
- The Deck Staff is supported, coached, and set up to succeed each shift.
- Level progression for students.
- The school feels clean, organized, and lessons run smoothly every day.
Company at a glance
Goldfish Swim School was founded in 2005 by husband and wife team Chris and Jenny McCuiston. Chris and Jenny took a concept that they formulated with nearly two years of research, and cultivated a business that provides results in the learn-to-swim environment that you simply can’t find anywhere else. Their proprietary curriculum and systems were developed after traveling the country in search of the “best practices” to teach babies and young children how to swim.
The first school, in Birmingham, Michigan, opened in 2006, and quickly saw success. Opening its doors with over 500 students at inception, Goldfish currently teaches more than 70,000 students per month across the franchise system.
At the beginning of 2008, it made sense to begin the franchising process. As of early 2017, we are currently in the process of expanding franchise opportunities throughout the country and internationally, with over 80 schools open or in development in more than 23 states and Canada.
Please visit our website for more information on our locations and to find out how you can open a Goldfish Swim School:
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