Assistant General Manager
About this role
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
At Goldfish Swim School, we’re not only passionate about building confident swimmers, we’re also passionate about building careers for our team members. Our team is the reason we have a reputation for our golden experience & WOW customer service. They are the ones who show our families why they should choose Goldfish Swim School week after week, making learning (and work) FUN!
As an Assistant General Manager, you will be responsible for ensuring the success of our swim lessons by managing and motivating a successful team, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life.
O-fish-ial Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.
Perks and Benefits:
- Base pay of $52,500 annually
- Bonuses based off of monthly, quarterly and annual goals
- Medical, Dental, Vision, and 401k program with employer matching
- Paid Holidays, Paid Time Off, and Vacation Days
- Monthly phone stipend
- Company issued laptop for business use
- Paid training and lifeguard certification
- Free swim lessons for children and siblings
- Culture driven company who practices our core values as much as we practice our swim skills
Your success in this role will be measured by your ability to:
- Direct and control daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures
- Provide sales and marketing training to staff and stay on track with quarterly and annual enrollment goals and any subsequent goals intended to measure success
- Create and implement a plan of action when quarterly and annual goals are off track
- Gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards
- Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment
- Build a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, substituting when necessary and representing Goldfish Swim School’s core values
- Do the right things, making the right decisions and treating people with integrity, compassion and trust
- Create a workplace that provides fundamental job and life skills for those looking to expand their careers
What else do you need to know?
- Everyone in our building is lifeguard CPR & AED certified, so you must be able to swim, passing a basic swim test (50 yards) to earn your certification. All management team members will also obtain their Certified Pool Operator (CPO) certification
- You will direct and oversee the implementation of the Emergency Action Plan (EAP) and all safety procedures for the school
- We require schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek and the ability to work the same scheduled days every week (Ex. every Monday from 8:30-4:30)
- Our managers must be enthusiastic leaders who have a strong focus on employee engagement as well as the member / customer experience. We want to be a place where employees love to work and where our families feel taken care of and we want to be known for our positive impact in our community.
- Work Environment: While performing this job, you will be regularly performing job functions in a pool environment, so you must be able to tolerate exposure to warm, humid settings and chlorinated environment and standing for extended periods of time. Noise level is usually moderate.
At Goldfish Swim School - Washington Park, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!
Easily apply for this job using your resume or by signing in to your Indeed, ZipRecruiter or other job platform profile! You may be redirected to our careers page to apply, but we won’t ask you to fill in your entire work history - just attach your resume.
Company at a glance
Goldfish Swim School was founded in 2005 by husband and wife team Chris and Jenny McCuiston. Chris and Jenny took a concept that they formulated with nearly two years of research, and cultivated a business that provides results in the learn-to-swim environment that you simply can’t find anywhere else. Their proprietary curriculum and systems were developed after traveling the country in search of the “best practices” to teach babies and young children how to swim.
The first school, in Birmingham, Michigan, opened in 2006, and quickly saw success. Opening its doors with over 500 students at inception, Goldfish currently teaches more than 70,000 students per month across the franchise system.
At the beginning of 2008, it made sense to begin the franchising process. As of early 2017, we are currently in the process of expanding franchise opportunities throughout the country and internationally, with over 80 schools open or in development in more than 23 states and Canada.
Please visit our website for more information on our locations and to find out how you can open a Goldfish Swim School:
Team Size11-50 employees
WorkspaceOn-site
IndustryHealth, Wellness & Fitness
Location
Denver, Colorado, United States
Websitegoldfishfranchise.com
LinkedInLinkedIn
Top Benefits
- 401(k)
- 401(k) matching
- Performance bonus
- Company parties
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- Paid holidays
- Phone stipend
- Company laptop
- Free swim lessons
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