Online Customer Care Rep
About this role
AO Globe Life is hiring individuals who want a remote role where they can build skills, work with people, and grow long-term.
In this position, you’ll connect with individuals who have requested information about available benefits. Your role is to guide them through their options, answer questions, and provide a smooth, professional experience.
No cold calling. No door knocking. No chasing uninterested leads.
What You’ll Be Doing
Meet with clients virtually using Zoom
Walk individuals and families through available programs
Answer questions and provide clear guidance
Support clients through the process and follow-up communication
Maintain simple digital records and documentation
Why People Apply
100% remote — work from anywhere in the U.S.
Flexible scheduling
No experience required — full training provided
No cold calling or outbound prospecting
Clients have already requested to be contacted
Clear path into leadership opportunities
Supportive, team-oriented environment
What You’ll Need
Must be authorized to work in the United States
Laptop or computer with camera + reliable internet
Strong communication skills
Comfortable working independently
Coachable and motivated to grow
About AO Globe Life
AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, veterans, and associations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.
Company at a glance
Top Benefits
- Flexible scheduling
- Full training provided
- Leadership opportunities
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