Gateway Facility Technician

Who we are:

Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives – from any location – for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar’s cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies.

Job Summary: 

The Gateway Facility Technician is responsible for the maintenance, repair, and upkeep of the assigned gateway facility.  This also includes ensuring everything is in good working order and all necessary safety and regulatory requirements are met.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Conduct routine inspections of facility, grounds and industrial power equipment; identify any maintenance or repairs needed.
• Monitor building systems, such as UPS, generator, HVAC, lighting, security, and other systems, to ensure that are adequately working.
• Respond promptly to emergency maintenance requests, such as plumbing or electrical issues.
• Coordinate with external contractors and vendors to complete major repairs, upgrades, and regular maintenance.
• Maintain all necessary equipment, tools, and supplies.
• Ensure compliance with all safety and regulatory requirements, such as fire codes and OSHA regulations.
• Keep accurate records of maintenance and repairs.
• Communicate effectively with other staff members to coordinate maintenance activities and ensure a safe and productive work environment.
• Support the operations team with their duties when staff is limited, or facility duties have been completed.
• Serve in an on-call capacity when critical gateway issues arise.
• Perform minor repairs in an office/industrial setting such as fixing broken doors, windows, plumbing, furniture

Skills and Competencies:

• Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management
• Excellent organizational skills with attention-to-detail
• Ability to meet multiple deadlines in a fast-paced environment
• Ability to effectively manage time and prioritize tasks
• Ability to act with integrity, professionalism, and confidentiality
• Proficiency with Microsoft Office
• Familiarity with NetSuite
• Strong technical skills, including knowledge of electrical and HVAC systems
• Ability to work independently and as part of a team
• Ability to perform electrical work

Education and Experience:

• High School diploma or GED-equivalent
• 2-3 years of experience in facility maintenance or a related field
• Additional training in facility maintenance preferred
• Familiarity with relevant safety and regulatory requirements, such as fire codes and OSHA regulations
• Experience with industrial power equipment is applicable but not required

Physical Requirements:

• Willingness and ability to travel domestically and internationally for short- and medium-term assignments required; valid passport required
• Willingness and ability to work after regularly scheduled hours as needed
• Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
• Ability to operate the equipment used for the job
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job
• Ability to lift 75 pounds at times
• Ability to perform tasks that require standing, walking, climbing ladders and working at moderate heights such as scaffolding
• Strong analytical, diagnostic, and problem-solving skills
• Willingness and ability to work flexible shift schedule to support 24/7/365 network operations

Marginal Functions:

A review of this job description may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities.  This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position.  The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.