HR Payroll & Operations Manager

HR Payroll & Operations Manager

Key Responsibilities

• Manage the overall HR operations and workflow, ensuring the timely, accurate, and efficient delivery of HR services.
• Oversee employee records and HR information systems, ensuring data accuracy, integrity, confidentiality, and accessibility.
• Manage and monitor payroll-related processes, including employee data verification, payroll inputs, reconciliations, and resolution of payroll inquiries.
• Ensure compliance with Egyptian Labor Law, social insurance regulations, income tax requirements, and applicable company policies.
• Administer employee benefits, including medical insurance, retirement plans, leave policies, and other employee programs.
• Develop, implement, and continuously improve HR policies, procedures, processes, templates, and guidelines in alignment with company strategy.
• Identify opportunities for process improvement, digitalization, and automation to enhance HR efficiency and employee experience.
• Implement and optimize HR systems and technology solutions, ensuring their effective utilization by the HR team.
• Prepare HR reports, dashboards, and analyses to support management decision-making and provide HR-related insights and recommendations.
• Lead and supervise the HR Operations team, ensuring clear responsibilities, effective performance, and continuous development.
• Coordinate with Finance on monthly, quarterly, and annual HR and payroll reconciliations and reporting.
• Maintain effective relationships with external parties, including labor offices, social insurance offices, tax consultants, and HR/payroll outsourcing providers.
• Ensure employees are properly informed and aware of relevant HR policies, procedures, and benefits.
• Provide regular updates and recommendations to the Chief HR Officer regarding HR operations, compliance matters, risks, and improvement opportunities.

Qualifications

Education

• Bachelor’s degree in human resources, Business Administration, or a relevant discipline.
• MBA and/or professional HR certification is an advantage.

Experience

• Minimum 10 years of progressive HR experience, with significant experience in HR operations, payroll, and employee administration.
• Proven experience in managing and supervising HR teams.
• Strong experience in HR process improvement, systems implementation, and automation.
• Practical experience dealing with labor, social insurance, tax, and other relevant governmental authorities in Egypt.

Technical Skills

• Strong knowledge of HR operations, policies, procedures, and best practices.
• Expert knowledge of Egyptian Labor Law, social insurance, and employment-related regulations.
• Strong understanding of payroll processes and HR administration.
• Proficiency in HRIS/HR systems and Microsoft Office, particularly Excel, Word, and PowerPoint.
• Strong analytical and reporting skills, with the ability to interpret HR data and provide actionable insights.

Behavioral Competencies

• Strong leadership and people-management skills.
• Excellent decision-making and problem-solving abilities.
• Strong organizational and time-management skills.
• Excellent communication, negotiation, and interpersonal skills.
• High level of integrity and confidentiality.
• Detail-oriented, with a strong focus on accuracy and compliance.
• Proactive approach to process improvement and operational excellence.

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