Project Manager – Language Services

Raleigh · On-site$21 – $23

About this role

Benefits:
  • 401(k)
  • Opportunity for advancement
  • Training & development
Position Overview

Global Impact Group LLC is seeking a highly organized and results-driven Project Manager to oversee language service operations, including translation, transcription, and interpreting projects. This role is critical to ensuring seamless project execution, high-quality deliverables, and exceptional client satisfaction.

The ideal candidate will have strong experience managing linguists and vendors, handling multiple projects simultaneously, and ensuring timely delivery in a fast-paced environment.


Key Responsibilities

  • Manage end-to-end execution of translation, transcription, and interpreting projects
  • Coordinate and supervise linguists, interpreters, and external vendors
  • Ensure on-time delivery of all assigned projects while maintaining quality standards
  • Maintain rapid and professional communication with clients
  • Oversee assigned contracts and ensure compliance with scope, timelines, and requirements
  • Monitor project workflows and proactively address risks or delays
  • Ensure all deliverables meet ISO-quality standards and client expectations
  • Track project performance, deadlines, and vendor productivity
  • Collaborate with internal teams (scheduling, QA, accounting) to ensure smooth operations
  • Maintain accurate records in project management and scheduling systems

Qualifications

  • Bachelor’s degree in Business, Project Management, Linguistics, or related field (preferred)
  • 3+ years of project management experience, preferably in language services
  • Experience managing translation, transcription, and interpreting projects
  • Strong vendor and stakeholder management skills
  • Excellent communication and client service skills
  • Ability to manage multiple deadlines in a fast-paced environment
  • Strong attention to detail and problem-solving ability
  • Proficiency in project management tools and Microsoft Office Suite
  • Familiarity with ISO 9001 / ISO 17100 standards is a plus

Work Environment

  • Onsite position (required)
  • Must be available to work Monday through Friday in-office
  • Collaborative and fast-paced team environment

Key Competencies

  • Leadership & accountability
  • Time management & prioritization
  • Quality assurance mindset
  • Client-focused communication
  • Vendor coordination & oversight

Compensation

  • Competitive salary based on experience
  • Opportunities for growth within a certified and expanding organization
About Us

Global Impact Group LLC (Global Language System) is an ISO 9001 and ISO 17100 certified provider of language and staffing solutions. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we are committed to delivering high-quality, culturally competent services across government and private sectors.

How to Apply

Submit your resume and a brief cover letter outlining your experience in managing language service projects.

Company at a glance

Global Language System is a full range language service provider founded in 2014. Our business is a small minority and a CVE verified Service-Disabled Veteran Owned firm located in Raleigh, North Carolina. Our mission is to help organizations and individuals bridge communication gaps.

At Global Language System, we provide top-notch medical, technical, financial, scientific, and legal documents translation services; simultaneous and consecutive interpretation in-person, over the phone and through Video Remote Interpreting (VRI) services; Reading services and American Sign Language Interpretation Services onsite and via Video Remote to a range of federal, state and city-level agencies, organizations, and school systems.

Founded2014
Team Size2-10 employees
WorkspaceOn-site
IndustryTranslation and Localization
Location
Raleigh, North Carolina, United States

Top Benefits

  • 401(k)
  • Opportunity for advancement
  • Training & development

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