Corporate Quality Training and Communication Lead
About this role
Give & Go Prepared Foods Corp. is a proud member of the Mondelēz family. We are a leading and growing North American manufacturer of baked goods for over 30 years. If you're looking for a company that will provide you with opportunities for career growth and development, while working with an energetic team with deeply ingrained values of respect, direct and open communication, quality and accountability, we’d love to have you join our team. Our Consumer Brands: two-bite® brand, include two bite-brownies®, Kimberley's Bakeshoppe™, Mason St. Bakehouse™ and The Worthy Crumb Pastry Co™
Job Overview:
Responsible for the overall development and facilitation of Quality training and communication for the entire Give & Go Network. Ensure each Give & Go facility is in compliance with all customers, GFSI and regulatory training requirements.
Key Responsibilities:
- Create, organize, plan and present various forms of orientation, onboarding, refresher, and skills training for all Give & Go Employees
- Training will cover the following:
- G&G Quality Systems
- Mondelez Requirements
- GFSI Requirements
- Regulatory Requirements
- Customer Requirements
- Collaborate with stakeholders to develop engaging training content that is tailored to the immediate audience
- Present training and development programs using various forms and formats including group discussion, interactive simulations, and videos
- Create training manuals, guides and course materials
- Deliver and maintain training using LMS
- Partner with Learning & Development to align on training standards, templates and scheduling
- Support Corporate Quality in the development, management and implementation of internal communication initiatives and programs
- Maintain the Quality Department Section of the Corporate Training Matrix
- Maintain records of training and development activities, attendance, results of tests and assessments as well as retraining requirements according to G&G training guidelines, including uploading records to the Learning Management Systems
- Run training reports and provide data insights related to completion and other defined training metrics
- Ensure all sites are prepared for GFSI, Regulatory and Customer audits
- Provide support to Site QA Teams during audits and regulatory visits
The Recipe for Success:
- Completion of a Bachelor’s degree in Science, Communication, Training or a related field
- 3 years of experience in quality, communication, training or related field
- Highly effective communication skills, able to communicate clearly, and actively listen to others
- Strong presentation skills
- Proficient with Microsoft Office
- Adept with a variety of multimedia training platforms and methods
- Ability to design and implement effective training and development materials and training paths
- Ability to write effective copy, instructional text, audio/video scripts
What we can offer:
- It’s an exciting time to be part of the Give & Go team as we are growing rapidly and want you to become a part our growth and extraordinarily bright future.
- As we grow, we are committed to preserving the parts of our diversity & culture that is unique, people-focused and are core to our success at every size. Our values of Quality, Direct Communication and Respect mean something.
- Learning and growth; we are working to create an environment where sharing new ideas, experimenting and learning from each other is strongly encouraged.
Company at a glance
Give & Go (a Mondelēz company) has been baking the products our consumers and retailers love since 1989.
Today, we are a leader in mini-treats within the in-store bakery of retailers across North America.
As a proud business unit of Mondelēz International, and 11 facilities serving North America, Give & Go is a Canadian manufacturer of fully-finished, sweet baked goods for every season and across four key consumer consumption occasions: Celebration Solutions, Breakfast Solutions, Everyday Treats and Better For You Snacking.
We market our solutions under our proprietary brands: two-bite®, Create-A-Treat®, Kimberley's Bakeshoppe™, Mason St. Bakehouse®, and The Worthy Crumb Pastry Co.®.
We strive to remain at the forefront of innovation, both in product development and retailer solutions, based on consumer research and a deep understanding of our retail partners’ needs. Our indulgent, high-quality baked goods are sold to leading retailers and food service operators across Canada, United States, Mexico, Europe, Australia and Japan.
We pride ourselves in our values of Respect, Direct Communication, Quality, Accountability and Safety to fulfill our company motto of being "Great People, Baking Great Products, For A Great Future!"
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