Operations and Installation

Job Overview

Duties & Responsibilities:

• Upgrading and maintaining the Network current telecommunications systems.
  

• Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels.
  

• Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults.
  

• Performing temporary fixes until extensive repair work can be done at a later date.
  

• Checking all wiring work done to ensure that there are no exposed cables.
  

• Ordering replacement components for telecommunications equipment and devices from suitable vendors.
  

• Evaluating customers'/Network needs and installing telecommunications systems that best meet those needs.
  

• Investigating and resolving customers' complaints in a timely manner.
  

Qualifications & requirements:

• Completion of a postsecondary education program in telecommunications, telecommunications technology, computer science, or a related field.
  

• 2+ years of proven experience working as a telecommunications technician.
  

• Sound knowledge of telecommunications systems.
  

• The ability to interpret technical manuals and schematic designs.
  

• The ability to work well under pressure.
  

• Strong technical, analytical, and problem-solving skills.
  

• Exceptional communication and service skills.