Business Process Consultant OTC - SAP Process Management (m/f/d)
About this role
Your responsibilities:
- Own the end-to-end global Order-to-Cash (OTC) process landscape, including process design, governance, and continuous improvement
- Partner with Business Excellence and IT to design and optimize OTC processes, with a strong focus on Customer Order Management and scalable business solutions
- Drive global process harmonization and ensure alignment across regions, stakeholders, and senior leadership
- Manage and prioritize the global OTC backlog while defining KPIs that support performance management and user adoption
- Build and empower a global key user network that fosters collaboration, knowledge sharing, and capability development
- Enable successful global rollouts by supporting fit-gap analyses, testing, training, and end-user support activities
Your Qualifications:
- Degree in Computer Science, Business, Engineering, or a comparable qualification
- Several years of relevant experience in SAP-based OTC / Customer Demand Management
- Proven experience in designing and implementing OTC solutions in complex organizations, ideally in a consulting or similar environment
- Strong hands-on experience with SAP ECC and S/4HANA, with a focus on Order-to-Cash processes
- Good understanding of integrated SAP processes, data structures, and system landscapes
- Expertise in e-invoicing, electronic billing, and digital compliance frameworks
- Strong analytical and problem-solving skills, with the ability to translate business requirements into scalable IT solutions
- Strong communication skills; fluent in English (written and spoken), German required
- Experience with agile delivery approaches, combined with a structured, proactive, and collaborative way of working
$$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.
$$ Gianna Trinks $$ [email protected] $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&careerjobreqid=27439&careerns=job_application
Company at a glance
Giesecke+Devrient (G+D) is a global SecurityTech company headquartered in Munich, Germany. G+D makes the lives of billions of people more secure. The company shapes trust in the digital age, with built-in security technology in three segments: Digital Security, Financial Platforms and Currency Technology.
G+D was founded in 1852 and today has a workforce of more than 14,000 employees. In the fiscal year 2023, the company generated a turnover of 3 billion euros. G+D is represented by 123 subsidiaries and joint ventures in 40 countries.
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