Senior Contract Performance Manager
About this role
Job Description Summary
Vernova PurposeGE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world?
What impact you’ll make
As our Senior Contract Performance Manager with a dynamic customer base and multiple locations you will need to demonstrate accountability for functional, business, and broad company objectives within Gas Power.
You will be responsible for the profitability and customer satisfaction for assigned contracts and customer obligations, fulfill service agreement obligations, fixed price, and time and material program management, and interact with members of the customer service, parts and transactional services, field service, repair service, and/or other teams. High levels of operational judgment are required to achieve objectives.
Job Description
What you’ll do
- As the Senior Contract Performance Manager, you will serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity
- Develop and own site customer communication plan, coordinate and facilitate regular "Customer meetings" reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer.
- Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE.
- Be responsible for developing outage scope/communicating scope to the field services team.
- Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable.
- Provide leadership in owning and driving all emergent/forced outage matters to resolution.
- Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetings including On-Site Repairs and Part and Component Repairs performed in GRS addressing repairs issues in the GE network.
- Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure.
What you’ll bring (Basic Qualifications)
Bachelor’s Degree from an accredited University or College (OR an Associate's degree from a college or a High School Diploma / GED and 7 years of experience in a power generation industry)
Minimum of 5 years of Technical Field with Heavy Duty Gas Turbine/and or Steam Power experience
Ability to work up to 25% of the time at a site
What will make you stand out
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs / projects.
- Ability to document, plan, market, and execute programs.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Company at a glance
GE Vernova is a purpose-built energy technology company on a mission to electrify to thrive and decarbonize the world.
It is made up of three businesses -- Power, Electrification, and Wind -- with focus on accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.
The world needs more energy, smarter energy. With energy demand expected to grow by more than 50% in the next 20 years, we are continuously innovating to meet the moment…like we have for the past 130 years. The Energy of Change and relentless optimism are what drive us – it’s about never giving up and seeing what’s possible so that we deliver the energy technologies the world needs right now and for generations to come.
GE Vernova’s attitude and edge is embedded in its name. We retain our treasured legacy, “GE,” as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.
Together, we have the energy to change the world.
Top Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Prescription drug coverage
- Health coach
- Employee assistance program
- Retirement savings plan
- 401(k) matching
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- Paid holidays
- Permissive time off
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