Sr. Associate - HRO - Payroll & Benefits 5B

Sr. Associate - HRO - Payroll & Benefits

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities
• Become expert on the system/s supporting the Total Rewards group.
• Provide data/information to the Total Rewards lead, Total Rewards specialist and Total Rewards Center of Excellence as needed to address problems, solve questions or analyze efficiency or effectiveness.
• Perform tasks in support of the Total Rewards in accordance with standard operating procedures. This may include processing transactions in Workday or other systems, scheduling meetings, venues or travel, etc.
• Support special projects.
• Provide support to the Customer Interaction Center as required. This may include systems navigation, call script support, etc.
• Create written communications instructing users how to use systems.

Qualifications we seek in you!
Minimum Qualifications
• High School or Equivalent; Associate’s Degree or equivalent or related specialized courses preferred
• Experience working in a Shared services environment.
• Previous experience as a systems “super-user”

Preferred Qualifications/ Skills
• Ability to resolve routine problems and questions independently.
• Excellent organization skills
• Ability to pay close attention to details and use time effectively.
• Excellent oral and written communication skills and the ability to independently compose routine written communications.
• Workday experience is strongly desirable.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Certified Payroll Professional (CPP) - Chartered Institute of Payroll Professionals (CIPP)Chartered Institute of Payroll Professionals (CIPP), Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning

Required Skills

Global Payroll, Human Capital Management (HCM), Payroll Management, SAP Enterprise Resource Planning (ERP), Workday

Language

English, English

Language Proficiency -

Intermediate - B1

Additional Job Location -

Job Type

Regular

Master Skill List -

HRO - Payroll & Benefits

Remote Type -

Hybrid

Work Shift -

Day Job (Malaysia)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.