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GardaWorld

Retail Security Guard - FT

Vancouver · On-site
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About this role

Ready to suit up as a Retail Security Guard

As a Retail Security Guard, you will be the face of safety and customer service within the store. By maintaining a professional presence, building positive interactions with customers, and proactively addressing security concerns, you will help create a welcoming environment while supporting loss prevention efforts. Success in this role requires strong observation skills, confidence in de-escalating situations, and a commitment to delivering exceptional customer experiences.

What's in it for you?

  • Hourly wage rate of $24 + comprehensive benefits package
  • Full-time opportunity with the following schedule: Wednesday to Saturday from 1:00 PM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM
  • We will invest in you, covering the costs of continuing education through GardaWorld Academy
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost
  • Supportive team environment where your safety and well-being are a top priority
  • Employee recognition programs to reqard your hard work and dedication

Responsibilities for Retail Security Guard

  • Maintain a visible presence to deter theft and promote a safe, welcoming environment for customers and staff.
  • Observe customer activity and identify potential loss prevention concerns while providing excellent customer service.
  • Use strong communication and de-escalation techniques to resolve conflicts and challenging situations professionally.
  • Respond promptly to security incidents, disturbances, and emergencies, documenting actions taken as required.
  • Conduct regular patrols of the sales floor and surrounding areas to identify safety and security risks.
  • Work closely with store management and law enforcement when required to support investigations and incident response.

Qualifications for Retail Security Guard

  • Be authorized to work in Canada
  • Hold a valid BC security license
  • Hold a valid AST certificate - Required
  • First aid certification - an asset
  • Excellent verbal de-escalation and conflict resolution techniques
  • Able to remain calm under pressure and handle escalated situations professionally
  • Strong report writing and technology skills
  • Good eyesight and excellent ability to maintain focus
  • Physically able to stand and patrol for extended periods
  • Alert, detail-oriented, with strong situational awareness
  • Exceptional customer service skills


This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs. We also have concierge, surveillance and even casual roles available. 

 

Company at a glance

GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security.

GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et spécialisée, et avec le portail Crisis24, la diffusion d’informations vérifiées en lien avec la sécurité internationale.

Founded1995
Team Size10,001+ employees
WorkspaceOn-site
IndustrySecurity and Investigations
Location
Vancouver, British Columbia, Canada
Websitegarda.com
LinkedInLinkedIn

Top Benefits

  • Comprehensive benefits package
  • Continuing education coverage
  • Career growth opportunities
  • Uniform provided
  • Employee recognition programs

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