Medical Only Claims Service Representative - Workers Compensation

Meridian · On-site

About this role

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

We are currently looking for a Claims Medical Only Representative who has a passion to provide outstanding administrative, claim and customer support. Do you love learning how things work and being part of a team with shared goals? You may be an excellent fit for this exciting role!

 

Location: This role is scheduled to be in-office daily. 


How you'll make an impact

  • Make a difference by communicating effectively with claimants and clients to build relationships and make connections.
  • Accurately set reserves, make payments and document file activity by working with clients, claimants, vendors, field personnel and other internal or external resources.
  • Provide fair, equitable and timely claim disposition, consistent with our standards.
  • Use analytical skills to make decisions and resolve issues inherent in handling claims.

About You

Required Qualifications: 

  • High School Diploma or GED
  • Minimum of 1 years related experience required
  • Appropriately licensed and/or certified in all states in which claims are being handled
  • Knowledge of claims investigation, settlement procedures, applicable state laws and accepted industry standards and practices
  • Computer experience with related claims and business software.- Minimum of 1 year related experience
  • Appropriately licensed and/or certified in all states in which claims are being handled

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Company at a glance

About Gallagher Bassett

We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.

Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.

Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.

We have operations in the United States, Australia, and the United Kingdom.

Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.

Founded1962
Team Size5,001-10,000 employees
WorkspaceOn-site
IndustryInsurance
Location
Meridian, Idaho, United States

Top Benefits

  • Competitive compensation
  • Comprehensive benefits programs
  • Career development opportunities
  • Ongoing learning

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