Existing Business Coordinator

Rolling Meadows · Hybrid

About this role

Introduction

At RPS, we don’t just embrace bold ideas, we make them happen. We’re a team of entrepreneurs, big-picture thinkers, and passionate experts who thrive on possibility. Every day, we collaborate across teams, challenge convention, and push boundaries to design innovative solutions for our clients. With access to top-rated carriers and a dynamic marketplace, we bring strategy and creativity together to deliver what others might call impossible. Here, every voice counts, every perspective matters, and every challenge is an opportunity to grow. You’ll be supported by a culture that celebrates ownership, curiosity, and high performance, where you’re trusted to do your best work and encouraged to keep learning along the way.

Overview

Established over six decades ago, EM Benefits, now a part of RPS, provides independent insurance agents with best-in-class products supported by meticulous and knowledgeable service. For more information about us, please visit https://www.embenefits.com/

 

At RPS, we drive client success with tailored, data-driven insurance, benefits and underwriting solutions. Through exclusive products, market expertise and a client-first mindset, we're here to help provide our clients with a competitive edge.

 

EM Benefits has an exciting career opportunity for an Existing Business Coordinator. The Existing Business Coordinator will assist in maintaining broker relations by servicing existing business accounts in a team environment. This individual will also process eligibility changes, assist with billing inquiries, assist with claim inquiries, etc.. Provide customer service to clients, brokers, and marketing representatives.


How you'll make an impact

Established over six decades ago, EM Benefits, now a part of RPS, provides independent insurance agents with best-in-class products supported by meticulous and knowledgeable service. For more information about us, please visit https://www.embenefits.com/

 

At RPS, we drive client success with tailored, data-driven insurance, benefits and underwriting solutions. Through exclusive products, market expertise and a client-first mindset, we're here to help provide our clients with a competitive edge.

 

EM Benefits has an exciting career opportunity for an Existing Business Coordinator. The Existing Business Coordinator will assist in maintaining broker relations by servicing existing business accounts in a team environment. This individual will also process eligibility changes, assist with billing inquiries, assist with claim inquiries, etc.. Provide customer service to clients, brokers, and marketing representatives.


About You

Required:

 

  • Minimum of 2 years of related experience preferred.
  • High school diploma (or equivalent) required.
  • General data entry skills required.
  • Life & Health License preferred (or ability to obtain).
  • Highly proficient in use of Microsoft Office or similar software, including spreadsheet and presentation software required.
  • Insurance background preferred.
  • Excellent phone personality and ability to deal with people.
  • Ability to compose clear and concise letters is required.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Company at a glance

About Gallagher Bassett

We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.

Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.

Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.

We have operations in the United States, Australia, and the United Kingdom.

Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.

Founded1962
Team Size5,001-10,000 employees
WorkspaceHybrid
IndustryInsurance
Location
Rolling Meadows, Illinois, United States

Top Benefits

  • Competitive compensation
  • Comprehensive benefits programs
  • Career development opportunities
  • Ongoing learning

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