Customer Service Representative - $15/hr - Remote Temp
About this role
Overview
LIG, a division of Gallagher, is seeking call center representatives to support our sales team in generating opportunities, handling call volume, and directing calls to the proper areas within the company. This role will be part of the initial contact team for customers interested in the healthcare products that LIG offers. We are looking for experienced individuals that have been successful in a remote/call center work environment.
Position Details:
- Pay - $15/hr
- Hours - 2 shifts - 9am - 6pm EST and 10am - 7pm EST
- Fully Remote position - Equipment provided
- Temporary Position - Projected start date 9/28/26 to January 15, 2027
How you'll make an impact
Essential Duties and Responsibilities:
- Receive inbound calls including transferred sales leads and calls from current and potential customers.
- Must be able to transfer these calls to the proper queues or individuals easily.
- Follow the LIG proper call script for each type of partnership and call we receive and make.
- Meet Quality Assurance Requirements for call compliance. Ensuring DNC List compliance requests.
About You
Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.
Specific Knowledge, Skills and Abilities:
- 1-2 years Call center sales experience.
- Proven success in a call center work environment.
- Proven success in a remote work environment.
- Collections and/or insurance sales experience is a PLUS, but not required!
- Excellent interpersonal, written, and oral communication skills.
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
- Strong work ethic, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
- Must possess a professional and friendly attitude while being able to develop rapport with customers over the phone.
#contingent
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Company at a glance
About Gallagher Bassett
We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.
Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.
Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
We have operations in the United States, Australia, and the United Kingdom.
Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Top Benefits
- Competitive compensation
- Comprehensive benefits programs
- Career development opportunities
- Ongoing learning
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