Bilingual HR Specialist - Trilingual
About this role
Overview
This role helps employees get the HR support they need, when they need it. As a Bilingual HR Specialist, you will provide clear, caring, and accurate support across HR programs, systems, and employee questions. Your work will help create a smooth employee experience, from onboarding through day-to-day support and routine HR updates. This is a great opportunity for someone who enjoys helping people, values accuracy, and wants to grow in a role that supports wellbeing, inclusion, and service.
How you'll make an impact
- Respond to employee requests and questions with professionalism, care, and attention to detail.
- Support employees throughout onboarding and the employee lifecycle by providing timely guidance and information.
- Process employee transactions and updates in Oracle, ensuring data is accurate, complete, and handled confidentially.
- Provide first-level support for HR tools, processes, programs, and routine employee inquiries.
- Resolve routine issues, document activity, and track work through the ticketing system.
- Identify opportunities to improve HR processes, workflows, and the employee experience.
- Prepare reports, gather information, and maintain employee records, policy materials, and HR communications as needed.
- Support HR functional areas such as recruitment, staffing, employee records, employee relations, compensation, training, and compliance activities as needed.
About you
- Have 2+ years of experience supporting HR programs, processes, operations, or a related field.
- Hold a high school diploma or equivalent qualification.
- Have experience working with HR systems and processing employee-related transactions.
- Are proficient with Microsoft Office applications, including Outlook.
- Bring a customer-focused mindset and enjoy helping others.
- Communicate effectively, both verbally and in writing, while handling sensitive information with professionalism and confidentiality.
- Adapt quickly to new tools, systems, and processes, and are eager to learn.
- Advanced proficiency in English and French.
Company at a glance
About Gallagher Bassett
We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.
Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.
Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
We have operations in the United States, Australia, and the United Kingdom.
Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
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